Department OverviewThe Solutions Engineering/Sales Engineering team partners with the Sales teams on new and existing customers. We paint the picture of how Theatro works, how its implemented into the customer environment and represent new "ideas" to the product team. We are the trusted advisor to customers and internal teams alike.
Job DescriptionOperating as a business‑technical advisor, the Solutions Engineer helps customers navigate intricate software choices by matching platform functionality with strategic goals and operational needs. This position facilitates critical technical discussions to define which challenges the software addresses, why particular architectures are necessary, and how the Theatro platform integrates seamlessly into current infrastructures.
Responsible for maintaining technical alignment and clarity, the Solutions Engineer serves as a reliable partner for both technical and business stakeholders. Their role is to understand the customer environment and asks. This knowledge helps drive our sales engagement and management plan.
Working alongside Account Executives, Account Managers, and internal departments, you are tasked with:
- Translating customer obstacles into technical requirements
- Assessing the feasibility and fit of proposed solutions
- Advising customers on optimal architectural paths and usage strategies
Preferred Qualifications:
- 5+ years of direct customer engagement as a technical representative for the Sales team
- 5+ years Technical Sales process knowledge
- Ability to follow end to end customer engagement from introduction to delivery
- Experience with SaaS and HaaS
- Working knowledge of Wi-Fi and IP networking principles
- Familiarity with APIs (Application Programming Interfaces) and common integration approaches
Location & Travel Requirements:
- Ideal candidates will reside in North Texas
- Travel will be up to 35% of the time.
Target Base Salary Range: $85,000 - $100,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Basic Requirements- Bachelor's Degree with 4+ years of sales, presales, solutions consulting experience
- OR 6+ years of sales, presales, solutions consulting experience
Travel RequirementsUnder 25%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!