About the Role
MCM Technology is looking to hire a Solutions Engineer to join our sales team. This is a full-time, fully remote role with travel of up to 40%, reporting directly to the Chief Revenue Officer.
The Solutions Engineer will support both virtual and live demonstrations of the MCM platform, which currently includes asset tracking, maintenance and inspections, certification and training, evidence, and fleet management, along with additional product offerings that may be developed or acquired. The Solutions Engineer is responsible for driving strategy in sales efforts, directly participating in sales and new business development pursuits, and informing product innovation and future offerings for public safety agencies across the country.
What We Value in You
• You've got positive energy, are passionate about working with potential and existing customers, and are generally optimistic about the future.
• You are not afraid of environments where we are building the model as we go.
• You can pivot on the fly. The public safety industry and the needs of those we serve are continually evolving, and we need to adapt and evolve alongside that change. What you worked on last month may not be what you are working on today, and that excites you.
• You have a "can do" attitude. Our teams create high-quality work on quick timelines.
• You're never tired of learning and are always looking for ways to grow personally and professionally.
• You thrive in multiple work environments, often in the same day. You are heads down one minute and collaborating the next.
• You're both an active communicator and an eager listener.
• You're a person who embraces being pushed out of your comfort zone.
• You want to be part of a winning team. We're stronger together!
What You'll Be Doing
• Team with our Regional Sales Managers and Leadership to conduct senior-level presentations and technical product demonstrations for prospective and existing customers, presenting and positioning in a persuasive, engaging, and credible fashion.
• Help translate current customer outcomes into case studies to present to prospective customers.
• Identify opportunities in product positioning to acquire new business through both proactive cross-sell opportunity identification and support of new logo sales.
• Partner with leadership to conduct strategic planning, and collect and analyze competitor and market information to support existing solution positioning and product mix.
• Help build a vibrant business with strong new sales conversion rates.
• Gather direct market intel from conversations with prospective customers and share that information with the sales, marketing, and product teams.
• Assist the Sales Operations team in answering technical and functional RFP questions.
Requirements
Basic Qualifications
• Bachelor's degree from an accredited college or university.
• A minimum of five years of post-undergraduate experience in at least three of the following:
• Public safety industry experience and expertise
• Solutions engineering experience in SaaS technology platforms
• Sales experience in SaaS technology platforms
• Technology consulting experience
• Public safety technology or GovTech experience
• Proven presentation and facilitation skills in front of an executive-level audience.
• Ability to pivot easily and reframe challenges as opportunities in presentations.
• Detailed, organized, and efficient, with the ability to self-manage competing priorities.
Ideal Qualifications
• Ability to demonstrate and communicate the ROI of the offering, drawing on subject matter expertise and work experience that will enhance credibility with prospective customers.
• Experience with solution-focused problem solving.
• Experience with Demo2Win and/or Golden Demo methodologies
• Comfortable working with Salesforce
Other Reasons to Join Us
• Health, Dental, and Vision insurance
• 401(k)
• "Take What You Need" PTO policy
• Health Savings Account (HSA) option
• Flexible Spending Account (FSA) option
