Role Overview:Could you be our next
Solutions Engineer II, GRC (Archer)? Globe Life is looking for a
Solutions Engineer II, GRC (Archer) to join the team!
In this role, you will be responsible for owning the configuration, optimization, and day-to-day management of our GRC platform.
This is a hybrid position located in McKinney, Texas (WFH Monday & Friday, In Office Tuesday-Thursday).What You Will Do:Technical Implementation Support- Conduct requirements gathering sessions with business stakeholders.
- Translate requirements into user stories, create functional and technical documentation for implemented solutions.
- Perform platform configuration tasks under minimal supervision including forms, workflows, reports, etc.
- Identify opportunities to use and/or implement AI-powered features/tools to improve operational efficiencies.
- Develop and execute test plans for platform changes and enhancement/change requests.
- Review and analyze enhancement/change requests from business for potential enterprise-wide impact.
- Manage individual project tasks and small workstreams with minimal oversight.
- Participate in sprint planning, backlog grooming, and backlog prioritization.
- Track milestones, risks, dependencies, and deliverables for platform initiatives.
- Communicate project status, risks, and blockers to team lead.
Operational Support & Continuous Improvement- Provide operational support, routine data management, basic administration support, and report/dashboard support.
- Troubleshoot GRC solution and platform issues, perform root-cause analysis, and implement long-term fixes.
- Maintain and improve platform documentation and training materials.
- Coordinate with business to test and deploy changes to production following established change management and release processes.
- Provide training, documentation, and guidance to internal stakeholders to ensure consistent and effective platform use.
- Provide ongoing support and clarification for implemented GRC solutions, acting as subject matter expert.
- Conduct business process analysis to identify inefficiencies and make recommendations for improvement.
- Monitor platform performance, data quality, and user adoption.
What You Can Bring:- Bachelor's degree in Information Technology, Information Systems, Information Assurance, Business or related field.
- 5+ years in Software Development, Information Security, Privacy and/or GRC related role.
- 2+ years of experience configuring at least one GRC platform (Archer, Resolver, Wolters Kluwer, or similar).
- Industry Certifications (e.g., GRCP, CRISC, etc.) (preferred).
- GRC Platform Specific Entry Level Certifications (e.g., Archer Certified Associate, etc.) (preferred).
- Working knowledge of GRC concepts (e.g., laws/regulations, controls, policies, etc.) and frameworks (e.g., NIST, ISO 27001, SOX).
- Experience working on one or more GRC programs (e.g., policy mgmt., compliance mgmt., vendor risk mgmt., etc.).
- Hands-on experience configuring at least one enterprise GRC platform (Archer preferred).
- High technical aptitude and ability to learn new systems quickly.
- Strong problem-solving skills with ability to use combination of analysis, experience and judgment to develop feasible solutions.
- Excellent time management, task planning, and prioritization skills.
- Excellent verbal, written and interpersonal communication skills with both technical and non-technical audiences.
- Business analysis and stakeholder management skills.
- Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).
- Strong knowledge of SQL queries, scripting languages (e.g., Python, PowerShell, etc.), and reporting tools (e.g., Power BI, etc.).
Applicable To All Employees of Globe Life Family of Companies:- Reliable and predictable attendance of your assigned shift.
- Ability to work full time and/or part time based on the position specifications.
