The Position
The Solutions Engineer plays a hands-on role within the Solutions Engineering team, reporting to the Director of Solutions Engineering. This role bridges Sales, Product, Implementation, and Support to ensure Connect customer use cases are accurately scoped, technically validated, and successfully implemented.Solutions Engineers serve as technical leads for assigned opportunities and implementations-owning data integrations, workflow automation, and warehouse connectivity. They work directly with clients and internal teams to design, configure, and deliver scalable solutions that meet customer specifications. Each Solutions Engineer will oversee multiple active projects and contribute to developing reusable frameworks and processes as the function scales.Responsibilities
Pre-Sales & Solution Design- Partner with Sales to identify customer-specific use cases and technical requirements.
- Lead product demonstrations for prospective customers, talking through how Foureyes Connect can help solve their problems
- Participate in discovery sessions to assess system environments and data sources.
- Document technical architectures and workflows as needed to define unique customer data architectures relevant to Connect.
- Support preparation of technical documentation and draft Statements of Work (SOWs).
Implementation, Data Integration & Warehousing- Serve as the technical owner for customer onboarding, responsible for successful delivery of integrations and automations including CRM, DMS, data warehouse, and automated flow design, and others.
- Build or oversee execution of Connect functionality and ensure build out meets customer use cases.
- Oversee design of workflow automations using N8N or similar technologies.
- Ensure accurate and timely setup of data pipelines, mapping, and warehouse connectivity.
- Collaborate with Data Science and Engineering to validate data ingestion, schema alignment, and warehouse flow.
- Troubleshoot and resolve technical issues during onboarding and maintain proper documentation of integration details.
Cross-Functional Collaboration- Work with Sales to ensure accurate technical scope and expectations are set during the sales process.
- Partner with Product and Customer Success to ensure solutions are implemented effectively and meet customer goals.
- Communicate technical feedback and customer insights to the Product and Engineering teams.
- Contribute to continuous improvement of Connect's data integration and warehousing framework by providing customer and personal feedback.
Documentation, Enablement & Team Leadership- Maintain detailed notes on customer use cases and tech stack during the sales process.
- Own technical documentation, playbooks, and reusable templates for flows and use cases.
- Train Customer Success and Support on customer use cases and data flow structure.
- Support the Director in defining and tracking team KPIs and technical standards.
Job Qualifications
- 2+ years of experience in Solutions Engineering, Sales Engineering, or Technical Consulting.
- Experience with SaaS data integration, APIs, workflow automation (N8N, Zapier, Make), and cloud data warehousing.
- Strong understanding of data structures, ETL processes, and customer data systems (CRM, DMS, website, inventory).
- Excellent problem-solving, project management, and client communication skills.
Location: This is a remote position. We are hiring in the following states: OR, WA, CA, FL, ID, IA, KY, MD, MA, MI, MN, NV, NJ, OH, PA, TN, TX, AZ, IL, CO, CT, NH, VA, or SC.
Travel: 25% travel in the field, including overnight travel
Salary Range: $85,000 - $140,000 OTE (base + performance pay)
Why Foureyes?
- Competitive salary and health benefits for eligible full time employees.
- Additional benefits including 401k matching, and a subsidy for internet or cell phone
- Generous PTO days, in addition to paid holidays that incorporate two days to honor and celebrate your heritage, culture, or traditions that matter most to you-- just tell us when!
- Half Day Summer Fridays!
- A company actively working to dismantle bias in our hiring practices, foster cultural inclusivity, and continuously examine policies and practices to ensure equity. We recognize and believe that diversity, equity, and inclusion constantly make us better.
- A fast-paced, team-driven culture that helps you grow your career with learning opportunities, autonomy and ownership, and chances to succeed (or fail-- hey, we've all learned through failure).
Diversity, Equity & Inclusion
At Foureyes, we believe your ability to build, think creatively, and solve problems is best accessed when you have the freedom to be yourself. Inclusion is not a nice-to-have; it is a must-have. The bedrock of an inclusive culture is our ability to celebrate and harness the unique perspectives our diversity provides in the building process. While an org structure exists to provide clarity around how ideas get communicated, we are all equal as coworkers, and we are committed to careful and continued introspection around how to best be an equitable, fair, and inclusive workplace that celebrates you for being you.
