Strong understanding of Generative AI tools for coding and debugging tasks.
Mid-senior level experience in software engineering or related roles.
Proficient in Python and comfortable with APIs for integrations.
Familiar with Linux, containers, and modern deployment methods.
Strong communication skills for customer-facing interactions.
Ability to handle ambiguity and drive effective outcomes.
Responsibilities
Own technical success for enterprise integrations from proof of concept to production rollout.
Integrate detection systems into customer engineering workflows using various technologies.
Utilize GenAI tools for enhancing integration documentation and customer support materials.
Develop repeatable integration kits, including reference architectures and automated tests.
Troubleshoot technical issues in real-world environments involving logs and networking.
Collaborate with product and engineering teams to translate customer challenges into product improvements.
Benefits
Be part of a leading-edge company in AI-driven speech technology.
Collaborate with a passionate and innovative team.
Enjoy a supportive and inclusive work environment.
Contribute to impactful technologies in AI security and deepfake prevention.
Full Job Description
What you'll do
Own technical success for enterprise integrations: take customers from first POC production rollout expansion.
Embed with customer engineering teams to integrate detection into their workflows (APIs, batch pipelines, real-time streams, call-center tooling, SIEM/SOC flows, etc.).
Use GenAI tools to accelerate integration work: generate/refine sample code, SDK snippets, configs, runbooks, troubleshooting guides, and customer-facing docs-while validating outputs and protecting sensitive info.
Build repeatable integration kits: reference architectures, Helm charts / deployment templates, sample apps, and automated test harnesses.
Debug issues in real environments: logs, networking constraints, certs, proxies, SSO, and on-prem realities.
Partner with product/engineering to turn customer friction into roadmap, and advocate for the highest-leverage fixes.
What we're looking for
Strong GenAI product fluency (top priority): you routinely use GenAI tools to move faster across coding + debugging + docs; you know how to verify correctness, avoid hallucinations, and handle sensitive customer data safely.
