Proven experience in a customer-facing technical role such as Sales Engineering or Technical Consulting.
Exceptional ability to gather requirements and draft structured technical specifications.
Comfortable navigating sales conversations and identifying upselling opportunities.
Strong understanding of modern software ecosystems, including API integrations and cloud environments.
Exceptional verbal and written communication skills, translating technical jargon into business outcomes.
Responsibilities
Partner with clients to analyze and document complex technical requirements.
Deliver tailored product demonstrations that articulate technical value to stakeholders.
Proactively identify upsell opportunities within client ecosystems.
Act as a feedback loop between clients and internal Product/Engineering teams.
Guide customers through the technical evaluation phase, addressing architecture and integration questions.
Benefits
Hybrid work environment.
Opportunity to work in a fast-paced, high-impact culture.
Be part of a team transforming the energy industry.
Collaborative work with various business functions.
Full Job Description
Job Description JOB TITLE: Solutions Engineer
Job Location: Hybrid
Role Overview
We are seeking a highly communicative, technically savvy Solutions Engineer to join our commercial team. In this role, you will bridge the gap between our engineering capabilities and business opportunities.
You will serve as the trusted technical advisor to our customers, owning the technical scoping process and actively driving revenue expansion through strategic upsells.
This is not a production development or coding role. Instead, your focus is on understanding customer workflows, translating business pain points into crisp technical requirements, and demonstrating how our product solves complex problems to close deals.
About You
You love the fast-paced, high-impact culture of a growing technology company.
You want to be a part of a team of entrepreneurs transforming the energy industry.
You need to be
Flexible and adaptable as you'll be working in-depth with different business functions;
An excellent collaborator, leader and diplomat;
Able to analyze complex data and look for trends in the market and users' opinions and behavior;
Able to prioritize, multi-task and perform effectively under pressure
You must have:
Analytical and creative thinking
Effective time management skills and the ability to multitask.
Professional and proactive work ethic.
Excellent organizing skills and attention to detail.
Exquisite communication and interpersonal skills
Extremely proficient in Google Suite or related software.
Excellent analytical, decision-making, and problem-solving skills.
Qualifications & Skills
Client-Facing Excellence: Proven experience in a customer-facing technical role (Sales Engineering, Solutions Architecture, Technical Consulting, or similar).
Requirements Gathering: Exceptional ability to interview clients, dissect messy operational processes, and draft clean, structured technical specifications.
Commercial Mindset: Comfortable navigating sales conversations, overcoming technical objections, and identifying natural hooks for upselling value.
High-Level Technical Literacy: Strong understanding of modern software ecosystems, including API integrations, cloud environments, and data workflows (no production coding required).
Communication: Exceptional verbal and written communication skills, with a track record of translating dense technical jargon into clear business outcomes.
Core Responsibilities
Technical Scoping: Partner with prospective clients to discover, analyze, and document complex technical requirements and system constraints.
Product Demonstration: Deliver tailored, high-impact product demonstrations and presentations that clearly articulate technical value to both business leaders and technical stakeholders.
Drive upsells & Expansion: Proactively identify expansion opportunities within prospective and existing client ecosystems, mapping their growing needs to our advanced product tiers and features.
Collaboration: Act as the critical feedback loop between the field and our internal Product/Engineering teams to ensure customer requirements shape our product roadmap.
Proof of Concept (PoC): Guide customers through the technical evaluation phase, answering architecture, security, and integration questions to ensure sales velocity.
