Bachelor's degree in engineering, Supply Chain, Logistics, Business, or related field.
5+ years of experience in industrial engineering, warehouse design, fulfillment operations, or Contract Logistics.
Experience in supporting eCommerce or direct-to-consumer (DTC) fulfillment operations.
Proficiency in AutoCAD and Microsoft Excel, PowerPoint, and Visio.
Familiarity with Warehouse Management Systems (WMS) and order fulfillment operations.
Responsibilities
Design scalable eCommerce fulfillment solutions including workflows and value-added services.
Analyze customer data for tailored operational solutions.
Support customer presentations and proposal development.
Evaluate fulfillment operations for productivity and service improvements.
Design and evaluate automation solutions for warehouse operations.
Benefits
Collaborative work environment with cross-functional teamwork.
Opportunities for continuous improvement and professional development.
Involvement in innovative projects with cutting-edge automation technologies.
Full Job Description
Essential Job Functions
Solutions Design & Business Development
Design scalable eCommerce fulfillment solutions, including warehouse layouts, workflows, storage strategies, and value-added services.
Analyze customer data, including order profiles, SKU velocity, channel mix, seasonality, and return trends, to develop tailored operational solutions.
Develop labor models, operational cost estimates, and pricing support for customer proposals.
Create process flow diagrams, warehouse profiles, and technical documentation.
Support customer presentations, solution workshops, and proposal development.
Ensure solutions align with customer requirements and company operational standards.
Request for Proposal (RFP) Support
Analyze operational data to support solution design and pricing.
Develop conceptual warehouse layouts using AutoCAD.
Prepare order flow analysis, inventory profiling, equipment recommendations, and budget estimates.
Support the RFP process from qualification through contract award.
Operational Engineering & Continuous Improvement
Evaluate fulfillment operations and identify opportunities to improve productivity, accuracy, capacity, and service levels.
Develop engineered labor standards, slotting strategies, and warehouse optimization initiatives.
Support Lean continuous improvement projects and engineering best practices.
Automation & Technology
Design and evaluate automation solutions, including AMRs, robotic picking, parcel sortation, put walls, and packaging automation.
Develop business cases, ROI, and Total Cost of Ownership (TCO) analyses.
Support vendor evaluations, procurement activities, and implementation of approved automation projects.
Collaboration
Partner with Commercial, Operations, IT, customers, and vendors to develop and implement engineered solutions.
Collaborate with the Solutions Engineering team to standardize engineering methodologies and share best practices.
Key Responsibilities
Provide engineering support for eCommerce Contract Logistics opportunities.
Design innovative fulfillment and automation solutions that improve operational performance.
Deliver technically sound and commercially competitive customer solutions.
Support implementation of new customer start-ups and operational improvement initiatives.
Build strong relationships with customers and internal stakeholders.
Education & Experience
Bachelor's degree in engineering, Supply Chain, Logistics, Business, or a related field.
5+ years of experience in industrial engineering, warehouse design, fulfillment operations, or Contract Logistics.
Experience supporting eCommerce or direct-to-consumer (DTC) fulfillment operations.
Experience designing warehouse layouts, labor models, and fulfillment workflows.
Proficiency with AutoCAD and Microsoft Excel, PowerPoint, and Visio.
Working knowledge of Warehouse Management Systems (WMS), Order Management Systems (OMS), warehouse automation technologies, and parcel fulfillment operations.
Experience developing ROI, TCO, and operational business cases.
Preferred Qualifications
Lean Six Sigma Green Belt (or equivalent).
Experience with warehouse simulation or modeling software.
Experience with reverse logistics, subscription fulfillment, personalization, or kitting operations.
Knowledge of SQL, Power BI, and SmartSheet.
Physical Requirements
Ability to sit or stand for extended periods.
Ability to work on a computer using standard office equipment.
Ability to use audio/visual presentation equipment.
About Crane Worldwide Logistics
Crane Worldwide Logistics is a global logistics company that provides customized supply chain solutions to various industries. The company offers air freight, ocean freight, customs brokerage, warehousing and distribution, and other logistics services. Crane Worldwide Logistics operates in more than 120 locations across 30 countries. The company was founded in 2008 and is headquartered in Houston, Texas.
