Solutions Engineer - Data Center

CompuNet, Inc.

$75K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in a Solutions Engineering role, preferably with a Modern Infrastructure focus.
  • Proficient in building systems designs and Bill of Materials (BoM).
  • Experience in pre-sales technical functions and post-sales implementation.
  • Familiarity with Converged and Hyper-Converged solutions, including storage and virtualization.
  • Ability to communicate effectively to both technical and non-technical audiences.
  • Strong problem-solving, organizational, and time management skills.

Responsibilities

  • Collaborate with the sales team to devise winning client strategies.
  • Design systems and create technical documentation such as Statements of Work (SoW).
  • Provide post-sales implementation support and documentation.
  • Deliver end-user training for installed solutions.
  • Build and maintain strategic relationships with key manufacturer Partner Sales Engineers.

Benefits

  • Opportunity for continuous professional development and certification.
  • Collaborative team environment that values customer success.
  • Hands-on experience with cutting-edge technologies in the infrastructure space.
Full Job Description
What You'll Do

Our engineers are the foundation of success for our customers and our business. We are seeking a Solutions Engineer with a Modern Infrastructure focus to join our team in Bozeman, Montana. This role will provide value for our clients in both pre-sales design and post-sales implementation. This role will perform the following responsibilities:
  • Collaborate with the sales team to build a winning strategy for our clients.
  • Perform necessary Pre-Sales technical functions to create systems designs.
  • Build Bill of Materials (BoM), create illustrations and diagrams and provide Statements of Work (SoW).
  • Relay technical information to both technical and non-technical staff.
  • Post-Sales Implementation of systems designed.
  • Produce post Implementation project documentation.
  • Provide proficient end-user systems administration training (post implementation) of CompuNet installed solutions.
  • Develop strategic relationships with our key manufacturer Partner SE's.

Key Expectations of this role:
  • Listen to and address customer technical challenges and design the right solution that meets the customer business needs.
  • Ability to communicate on a high level regarding multiple technologies.
  • Relay technical information to both technical and non-technical staff.
  • Maintain existing certifications and grow to new areas with certification.
  • Participate in all team functions including calls, meetings, events, etc.

Technologies that this role will encompass are below:
  • Converged and Hyper-Converged (HCI) solutions
  • Storage
    • Block, File & Object
    • Connectivity
      • Fibre Channel
      • iSCSI
  • Virtualization
    • Design, deployment and maintenance
      • vSphere
      • Hyper-V
    • Virtual network connectivity
  • Cloud (not required but recommended some understanding)
    • Understanding of public & private clouds
      • Azure
      • AWS
      • CGP
  • Data Protection
    • Backup and Restore (Not all are required)
      • Veeam
      • Cohesity
      • Rubrik
    • Disaster Recovery
    • Business Continuity
  • Microsoft Active Directory (not required but recommended to have some level of understanding)
    • Baseline understanding of Microsoft Active Directory and Windows Server components like DHCP, DNS & PKI
  • Networking (Basic Networking)
    • Fundamentals required for connectivity between data center, hybrid and cloud components
Who you are

You're a strong team player that is invested in helping your customers succeed and contributing to a great team. You have the following knowledge, skills, abilities and/or education:
  • 3-5 years of experience preferred
  • Demonstrated ability to work independently and bring order to ambiguous situations
  • Ability to work on different projects in a simultaneous fashion (i.e. multiple customer projects in the same time period).
  • Ability to relay technical information to both technical and non-technical staff.
  • Exceptional problem solving and organizational skills.
  • Excellent time management and independent work skills.
  • Excellent verbal and written communication skills.

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