As a Solutions Engineer, you'll partner closely with prospective and existing customers to understand their goals, technical environments, and integration requirements. You'll lead technical discovery, design solutions, run tailored product demonstrations, and help customers understand how Coframe can improve performance across their digital experiences.
This is a highly cross-functional role at the intersection of sales, product, engineering, and customer success. You'll help customers evaluate Coframe, guide them through technical implementation, and bring market feedback back into the product.
You're a great fit if you have:- Experience in solutions engineering, sales engineering, technical consulting, or a similar customer-facing technical role
- Strong technical discovery skills and the ability to understand complex customer requirements
- Experience designing solutions and delivering proofs of concept
- The ability to explain technical concepts clearly to both technical and non-technical stakeholders
- Strong communication and presentation skills
- Experience working with SaaS products and AI systems
- Experience with analytics, experimentation, marketing technology, or data products is a major plus
- The ability to troubleshoot technical issues and guide customers through complex implementation challenges
- Strong product judgment and a consultative, value-based approach to customer engagement
- Comfort working closely with sales, product, engineering, and customer success teams
- High ownership and the ability to operate effectively in a fast-moving startup environment
- A technical degree or equivalent practical experience
- Comfort working on-site in the San Francisco Bay Area and engaging directly with customers
What you'll do:- Lead technical discovery with prospective and existing customers
- Understand customer goals, technical environments, data flows, and integration requirements
- Design solutions that demonstrate how Coframe can improve customer outcomes
- Run tailored product demos for technical and business stakeholders
- Build proofs of concept that validate Coframe's value in real customer environments
- Answer technical questions throughout the sales and evaluation process
- Partner with sales to communicate Coframe's technical differentiation and business impact
- Guide customers through technical evaluations, onboarding, and implementation
- Troubleshoot integration and product issues during pre-sales and post-sales engagements
- Collaborate with product and engineering to resolve technical blockers
- Translate customer feedback into product requirements and roadmap input
- Help build scalable integration patterns and implementation processes
- Create technical sales collateral, documentation, and enablement materials
- Support strategic customer relationships before and after launch
Benefits:- Flexible (Unlimited) Paid Time Off
- Medical, Dental, and Vision benefits for you and your family
- Life Insurance and Disability Benefits
- 401k Plan with Coframe match
- Meals covered in-office
- Gym membership
