3-5+ years of customer-facing experience in a technical role (Sales/Presales/Solutions Engineer, etc.)
Experience with enterprise data architecture, data analytics, or cloud data architecture
Familiarity with graph data technology; knowledge of Neo4j is a strong plus
Hands-on experience with relational (SQL) and/or NoSQL databases
Proficiency in at least one programming language (Python, Java, JavaScript, Go, C#)
Successful track record in implementing data solutions in public cloud or on-premise
Ability to communicate technical concepts to both technical and non-technical audiences
Responsibilities
Articulate the business and technical value of Neo4j to customers as a key advisor
Drive the technology evaluation stage of the sales cycle
Manage multiple opportunities, including technical discovery and presentations
Build rapport with customer stakeholders and act as a trusted advisor
Co-create reference and solution architectures with customers
Stay updated on Neo4j capabilities and third-party integrations
Communicate customer needs and feedback to internal teams
Participate in marketing events and industry conferences
Foster teamwork and continuous improvement
Travel as needed to support deal creation and closure
Benefits
Medical, dental, and vision benefits
401(k) plan
Paid time off
Stock option grant eligibility
Annual bonus eligibility
Certain leaves of absence
Full Job Description
At Neo4j, our Solution Engineers are pivotal to our company's success. As a member of our regional go-to-market team, you will partner with our sales executives, working closely with clients to showcase how the Neo4j Graph Intelligence Platform addresses their critical business needs. Neo4j Solution Engineers play a central, hands-on role as clients consider and evaluate Neo4j technology, and support customers in an advisory capacity throughout their journey to value realization. SE's work with organizations across industries such as Financial Services, Telecommunications, Technology and Life Sciences understand the business and technical value of representing data using Neo4j graph database and analytics technology. You will grow as a thought leader in graphs and solve our customers' high-value problems beyond traditional data solutions.
What Success Looks Like:
Developing and honing subject matter expertise to effectively discern and understand the true needs of our customers, present technology solutions that target those needs, and all in all, demonstrate thought leadership and the value of Neo4j through platform and use case demonstrations, solution architecting, workshops, and conferences.
Meeting and exceeding regional revenue goals, as a result of helping Sales to qualify and validate opportunities from a technical perspective and accelerate the sales cycle and adoption of Neo4j.
Collaborating effectively with Sales, Professional Services, Partners, Product Management, etc to deliver continuous value to customers and ensure a seamless customer experience as they embark on the graph journey.
What You'll Do:
Confidently articulate the business and technical value of Neo4j to customers and prospects as a key technical advisor and advocate for our products and services
Actively drive and run the technology evaluation stage of the sales cycles.
Work across a number of opportunities in parallel and manage day-to-day activities such as opportunity qualification, technical discovery, presentations, platform and use case demonstrations, proof of value, sizing, and documentation of technical decision criteria.
Build and nurture rapport with customer stakeholders at all levels and be the trusted advisor to them to help them understand what they can achieve with Neo4j.
Co-create reference and solution architectures with our customers, including integrating Neo4j with their existing architecture and applications within a public cloud (AWS, Azure, or GCP) or on-premise environment.
Stay current on latest Neo4j capabilities, including but not limited to usage and integration with third-party tools and services.
Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.
Help drive demand through the participation in account-based marketing events as well as industry-known conferences and trade shows.
Lead by example and actively foster an environment of teamwork, transparency, creativity, and continuous improvement.
Travel as needed to assist in deal creation and closure, and provide support to your team as required.
What You'll Bring:
3-5+ years of customer-facing experience in a similar capacity (Sales/Presales/Solutions Engineer, Solutions Architect, Technical Consultant, etc), ideally in a similar high-growth, scaling environment.
Experience working with different data technologies in either of the following areas: enterprise data architecture, data analytics, data science or cloud data architecture.
Familiarity with graph data technology is essential. Working knowledge of Neo4j is a strong plus!
Hands-on experience and proficiency with relational (SQL) and/or NoSQL databases, and at least one of the following languages: Python, Java, JavaScript, Go, C#.
Successful track record in designing, developing, and implementing data solutions in the public cloud (AWS, Azure, or GCP) or on-premise.
Ability to engage and communicate ideas to both technical and non-technical audiences at all levels through presentations, whiteboarding, and platform demonstrations.
Technical savviness and business acumen to translate technical concepts and patterns into valuable business outcomes.
Passion for learning new technologies (especially graphs!), developing new ways of data modeling, and spearheading change management.
An entrepreneurial mindset, with the ability to prioritize, pivot, and problem-solve.
The annual on target earnings range for this position based in the United States is listed below. This range is an estimate, and the actual on target earnings may vary based on Neo4j's compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location. Based on the factors above, Neo4j utilizes the full width of the range.
In addition to the range below, US employees are eligible for a stock option grant and certain roles are eligible for an annual bonus. Employees in this position are also eligible to participate in the Company's standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), paid time off, and certain leaves of absence.
