Summary:We're seeking a motivated and technically sharp Solutions Engineer to serve as the primary technical resource for Yelp's API ecosystem. In this role, you'll own the end-to-end integration lifecycle - from onboarding intake through production launch, working directly alongside engineering teams and Yelp account teams to deliver successful API implementations. Whether you're helping a channel partner scale hundreds of small business campaigns or guiding a national brand through a custom lead routing integration, you'll be the bridge between Yelp's technical capabilities and the partners that depend on them.
This is a full-time remote role based in the United States.
What you'll do:
- Serve as the primary technical resource for Yelp's account teams and their partners — spanning channel partners, enterprises, national brands, and emerging partners — owning the end-to-end API integration process from onboarding intake through production launch.
- Guide partners through the setup and adoption of Yelp's Leads API, Ads API, Conversions API (CAPI), Reporting API, and Data Ingestion API, ensuring a smooth and efficient onboarding experience.
- Manage integration onboarding intake — gathering platform details, coordinating test business setup, confirming account configurations, and aligning internal stakeholders before kickoff.
- Work directly within technical environments to troubleshoot and resolve complex integration issues.
- Monitor partner integration health using SQL and internal dashboards, identifying adoption gaps, traffic anomalies, and performance issues proactively.
- Collaborate with GTM leadership to identify technical opportunities, remove blockers, and accelerate API adoption across the partner ecosystem.
- Act as the voice of the Customer, surfacing recurring technical challenges and client feedback to Yelp's product and engineering teams to help prioritize improvements.
- Maintain and contribute to internal documentation and integration playbooks to ensure the team can scale its technical support capabilities.
What it takes to succeed:
- 5+ years of relevant experience in Solutions Engineering, Sales Engineering, Solutions Architecture or a similar technical client-facing role.
- Hands-on experience supporting API integrations, with a strong understanding of OAuth 2.0, API authentication patterns, rate limiting, webhooks, and common integration challenges.
- Strong communication skills, with the ability to translate complex technical concepts for non-technical stakeholders and collaborate effectively across sales,product and engineering teams.
- Proven ability to manage multiple partner integrations simultaneously — from large enterprise accounts with dedicated engineering teams to emerging partners with limited technical resources.
- Comfortable building processes from scratch - our team is still formalizing integration playbooks, tooling, and self-serve workflows, and you'll be shaping them.
Preferred Experience
- Familiarity with advertising or marketing APIs, particularly those involving reporting, lead management, or campaign management use cases.
- Exposure to middleware and no-code/low-code integration tools such as Zapier, Workato, or similar platforms.
- Comfort operating in a startup-like or high-growth environment where processes are still being built.
- Experience using AI-assisted development tools (e.g., Claude Code, Copilot) to accelerate troubleshooting, documentation, and workflow automation.
- Experience coding in or working alongside teams using SQL, JavaScript, Python or similar languages.
What you'll get:
- Effective your first day: Full medical, vision, and dental
- 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 12 paid holidays, plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Compensation range for this position is $107,000 - $180,000 annually. You may also be offered a bonus and benefits.