Glia inc

Solutions Architect, US

Glia inc$120K — $145K *
US-AnywhereRemote in United States
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of client-facing development experience in solution architecture and design.
  • Familiarity or experience in banking, financial services, or fintech.
  • Proficient in front-end technologies (HTML, CSS, Javascript) and back-end languages (Node.js, Python, Ruby).
  • Experience with cloud platforms (AWS, Azure, GCP) and knowledge of SaaS lifecycle.
  • Ability to work collaboratively in agile development environments.
  • Strong problem-solving and communication skills, both written and verbal.
  • Passion for leveraging AI tools to enhance processes and workflows.

Responsibilities

  • Collaborate with clients to assess business and technical requirements, offering comprehensive solutions.
  • Translate business needs into a clear technical vision and guide its execution for client alignment.
  • Develop technical documentation like statements of work for stakeholder clarity.
  • Lead validation, delivery, and deployment of solutions to meet quality and performance standards.
  • Educate and mentor remote teams on adherence to solution designs and best practices.
  • Communicate complex technical concepts to both technical and non-technical stakeholders.

Benefits

  • Opportunity to work with cutting-edge technologies, particularly AI and cloud solutions.
  • Engagement in a collaborative and innovative work environment focused on customer experience improvement.
  • Professional development opportunities through mentorship and collaboration with remote teams.
Full Job Description
The Role:

At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

What you'll do:
  • Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
  • Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
  • Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
  • Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
  • Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
  • Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

What you'll bring
  • 5+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
  • Experience or familiarity within banking, financial services, or fintech is required
  • Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby
  • Experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
  • Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
  • Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.
  • Deeply passionate about creating with AI - you continuously build, experiment, and leverage modern AI tools to automate workflows, optimize processes, and turn complex ideas into working systems.

Bonus Points
  • Experience in contact centers, telephony / VoIP, financial services, and/or healthcare technology.
  • Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
  • Relevant certifications in cloud platforms or solution architecture.

About Glia inc

Glia is a provider of digital customer service solutions for financial institutions. The company's solutions include messaging, voice, video, and co-browsing capabilities that enable customers to interact with their financial institutions in real-time. Glia's solutions are designed to improve customer experience, increase customer satisfaction, and reduce customer churn. The company was founded in 2012 and is headquartered in New York, New York.
Learn more about Glia inc
Size
200 employees
Industry
Net Income
$1 million
Founded
2012
5 Year Trend
+30%
Revenue
$10 million

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