Requisition number
205444E
Date posted
10/19/2026
Solutions Architect, Systems Operations & Experience Systems Operations & Experience
Vancouver, BC
The Solutions Architect supports the reliability and performance of critical production and non-production systems. The role provides technical guidance for complex system changes, operational issues, incident response, and root cause analysis. It assesses dependencies and impacts across CST Cerner and connected technologies, including hybrid cloud and on-premises environments. The Solutions Architect works with internal teams and vendors to address environment requirements, configuration approaches, and technical risks. The role also develops architecture diagrams, configuration specifications, and technical procedures, while identifying opportunities to improve system reliability, technical workflows, operational efficiency, and long-term supportability.
What you'll do - Coordinate planning for systems initiatives, working closely with business units, functional area managers, senior IT team, and architecture team members to define the goals, objectives, and plans that direct systems design and implementation activities. Resolve problems and scheduling conflicts and provide status updates and reports.
- Provide expert advice and consultation by performing analysis, formulating recommendations for proposed technology changes, and by provide input into application development and the use of new technology for inclusion in the technology architecture. Provide consultation and advice to senior management on technology alternatives and solutions.
- Liaise with and coordinate tasks with internal and external clinical and technical stakeholders. Collaborate with Leadership, Project Managers, and team members to develop overall implementation solution plan, provide estimates and serve as a lead as required, to implement the configuration, integration, and implementation efforts.
- Contribute to the development of formalized solution methodologies, including building and maintaining repository for deliverables, methodologies, and business development documents. Write, or direct the writing of briefing notes that add further insight and thought in the solution area.
- Provide leadership, guidance, and supervision of staff using effective leadership techniques such as coaching, mentoring, skills and leadership development, and performance management to ensure alignment with policies and standards related to solutions architecture. Provide staff training and orientation, and develop supporting documentation and instructional material.
- Design and coordinate the implementation of solutions based on clinical and business requirements and ensure alignment with enterprise-wide service and technology architectures. Communicate the technology options and solutions to IMITS Leadership, IMITS team members, and external stakeholders.
- Responsible for developing and maintaining solutions improvement activities. Facilitate solutions design and implementation activities, organize and deliver testing events, assist with the management of change control and issue management, and coordinate on the delivery and installation of different code platforms.
- Provide recommendations on the use and evolution of system architecture and analyze to determine the potential impact on the design and build and the suitability of different approaches in solving emerging business needs. Maintain an awareness of current market technology, and industry trends and standards related to relevant technologies information systems.
- Design and implement solutions in alignment with enterprise-wide security policies. Ensure solution access controls are designed and built in a way that provides appropriate, demonstrable, and coordinated security procedures and practices that are compliant with related law, regulation, policy, and professional standards. Provide monitoring, auditing, and investigation expertise into security, policy, and appropriate use violations.
- Act as an advisor to the Project Management Office by assessing project risks, identifying risk mitigation strategies and opportunities, and monitoring risk throughout the life cycle of the project. Recommend solutions to achieve goals and outcomes.
- Participate in assigned Provincial, and Federal committees; chair and/or lead the discussion as required.
What you bring Qualifications
- A level of education, training, and experience equivalent to Bachelor's or Master's Degree in Business Administration, Clinical Informatics, Computer Science, Engineering or related discipline, plus a minimum of seven (7) years' recent, related experience in a large, complex organization, including but not limited to, project management, systems analysis, application development, architecture, and operations or an equivalent combination of education, training, and experience.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Provincial Digital Health Solutions contexts found in the foundational documents including Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
- Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Ability to act as a visionary and strategist for the solution product area. Ability to cultivate and maintain mutually beneficial working relationships. Excellent analytical and technical skills. Knowledge of all components of solution architecture. Excellent verbal and written communications skills is an honest and respectful communicator who can clearly articulate messages to a variety of audiences including the ability to contextualize the required information. Sensitivity to political and other external environmental issues and their impact on health care; establishing a course of action for self and others that is results-oriented; and promoting compliance with standards and ethical and legal requirements. Ability to understand the long-term (big-picture) and short-term perspectives of situations. Ability to translate business needs into technical architecture requirements. Ability to estimate the financial impact of technical architecture alternatives. Ability to apply multiple technical solutions to business problems. Ability to quickly comprehend the functions and capabilities of new technologies. Highly developed business writing and verbal communication skills with the ability to document work appropriately. Knowledge of project structures; business case development; contract management; documentation of workflows; health care setting and analytical tools. Demonstrable skills planning scope, directing staff members, handling change requests, impacts, and tracking tasks, actions, risks, issues, and impacts. Resourceful; well-organized; systematic analysis; strategic thinking; critical thinking; attention to detail; leadership and management skills. Demonstrated ability to use database, spreadsheet, and word processing software at an advanced level.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission's Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
What we bring Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC's largest employers with province-wide programs, services and operations - offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Temporary, Full-Time (Until March 2027)
Salary Range: $90,770 - $130,481 /year. The starting salary for this position would be determined with consideration of the successful candidate's relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Avenue, Burnaby, BC V5C 6E3
Closing date: Applications accepted until position is filled
Hours of Work: 08:00-16:00 (Monday to Friday), On-Call may be required
Requisition #: 205444E
