In this role, you'll partner with operational and clinical stakeholders across the organization to investigate challenges, clarify business objectives, and design technology solutions that improve workflows and support exceptional patient care. You'll collaborate with cross-functional teams to translate business needs into effective, scalable solutions that make a meaningful impact.
This is a hybrid opportunity, with an expectation of working onsite in St. Paul a minimum of four days per month, along with additional onsite flexibility as needed to support the role, collaboration, and key initiatives. The selected candidate must reside in MN or WI.Compensation & BenefitsThe annual salary range for this opportunity is $124,612 to $186,950, with a median salary of $155,792/annually. Pay is dependent on several factors including relevant work experience and internal equity. Salary is just one component of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package, including a retirement saving match, tuition and certification reimbursement, paid time off, and health and wellness benefits for .5 FTE and above.
QualificationsRequired- Minimum of 8 years of experience in business analysis, systems analysis, software engineering, solution design, or a related role. A relevant bachelor's degree may substitute for 3 years of experience. A relevant master's degree may substitute for 5 years of experience.
Knowledge, Skills and Abilities- Experience gathering business and technical requirements and producing solution designs.
- Experience building solutions, prototypes, or automations using low-code platforms, no-code platforms, automation tools, or software development.
- Experience facilitating workshops, requirements-gathering sessions, or stakeholder working sessions.
- Ability to test assumptions and clarify the actual need behind a stakeholder's request before committing to a design.
- Ability to communicate technical concepts to non-technical stakeholders, and business problems to technical teams.
- Understanding of business analysis methods, including requirements elicitation, process mapping, and acceptance criteria.
- Understanding of solution design principles and how to fit a solution to available platforms and architecture.
- Ability to move between analysis, design, and hands-on build work within the same engagement.
- Understanding of generative AI capabilities, limitations, and responsible use in healthcare settings.
- Ability to define acceptance criteria and partner with stakeholders to measure adoption.
- Ability to coach citizen developers and recognize when a solution needs to move into centralized development.
- Comfort working in ambiguous problem spaces where requirements are not yet defined.
- Ability to learn new tools and platforms as the technology landscape evolves.
- Experience leading solution design and delivery for initiatives that involve multiple stakeholders or business units.
- Experience leading projects from discovery through delivery.
- Experience documenting solution architecture.
- Experience providing mentorship to other technical or analyst staff.
- Ability to make solution architecture decisions independently within Enterprise Architecture guidelines.
- Ability to engage effectively with senior leaders, including vice presidents and clinical leadership, on solution direction.
- Ability to lead buy-vs-build investigations and present recommendations to leadership.
- Ability to mentor and develop other analysts and technologists.
Preferred- Experience working in healthcare or with electronic health record (EHR) systems.
- Experience with Oracle Health Millennium.
- Experience with Microsoft 365, Microsoft Azure, Microsoft SQL Server, or Power BI.
- Experience with low-code or AI agent development platforms such as OutSystems, Microsoft Power Platform, or Copilot Studio.
- Experience designing or implementing systems integrations using REST APIs.
- Experience developing or implementing generative AI solutions or agents.
- Experience with FHIR or HL7 healthcare data standards.
- Software development or software engineering experience.
- Solution architecture experience.
- Experience with UI/UX design.
- Experience in a lead role or directing work.
- Experience leading enterprise-grade development projects.
- Experience leading vendor evaluations or buy-vs-build investigations.
