Solutions Architect

Firstsource

$120K — $150K *
US-AnywhereRemote in United States
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's in Computer Science or Engineering, or 10-15 years of IT architecture experience without a degree.
  • 8+ years in IT architecture, including 3+ years in cloud and BPaaS.
  • Hands-on experience with integration tools like Informatica, MuleSoft, or Edifecs.
  • Strong knowledge in DevOps practices (CI/CD, IaC).
  • Experience in network architecture and enterprise connectivity.
  • Familiarity with security architecture (IAM, encryption) is a plus.

Responsibilities

  • Define the architecture blueprint for the BPaaS environment ensuring security and performance.
  • Design integration patterns using middleware to support connectivity.
  • Translate business requirements into architecture and solution designs.
  • Lead the adoption of cloud-native services for applications and data.
  • Establish CI/CD pipelines and automated deployment strategies with DevOps teams.
  • Oversee the optimization of integration gateways for performance.
  • Guide enterprise network architecture and ensure regulatory compliance.

Benefits

  • Comprehensive healthcare and wellness programs.
  • Flexible work arrangements and remote work options.
  • Opportunities for continuous learning and professional development.
  • Collaborative and inclusive company culture.
  • Generous paid time off policy.
Full Job Description
Position Overview

We are seeking a highly skilled Solutions Architect to join our BPaaS (Business Process as a Service) technology team. The Solutions Architect will be responsible for designing, integrating, and optimizing cloud-native solutions across our BPaaS environment. This role requires deep expertise in cloud platforms, DevOps practices, middleware integration (Informatica, MuleSoft, or Edifecs), and strong network/security design to ensure scalable, secure, and compliant solutions that align with client and program requirements.

Key Responsibilities
  • Architecture & Design
    • Define and maintain the overall architecture blueprint for the BPaaS environment, ensuring scalability, security, and performance.
    • Design and implement integration patterns using middleware gateways (Edifecs, Informatica, MuleSoft) to support enterprise connectivity.
    • Translate business and technical requirements into detailed architecture and solution designs.
  • Cloud & DevOps Enablement
    • Lead adoption and optimization of cloud-native services (Azure, AWS, or GCP) for application hosting, integration, and data services.
    • Partner with DevOps teams to establish CI/CD pipelines, infrastructure as code (IaC), and automated deployment strategies.
    • Implement high-availability, disaster recovery, and capacity planning solutions.
  • Integration & Middleware
    • Oversee configuration and performance optimization of integration gateways (e.g., Edifecs XEngine/IG, MuleSoft API Gateway, Informatica).
    • Collaborate with internal and external teams to ensure smooth partner-to-partner and system-to-system integrations.
    • Define governance standards for APIs, data exchange, and message transformation.
  • Network & Security
    • Provide guidance on enterprise network architecture, including routing, VPN, and firewall design.
    • Ensure compliance with HIPAA, SOC2, and other regulatory standards by embedding security best practices into solution design.
    • Partner with InfoSec to implement identity/access management, encryption, and monitoring frameworks.
  • Stakeholder Engagement
    • Collaborate with business, technical, and vendor stakeholders to align solution designs with program objectives.
    • Present architectural options and recommendations to leadership and client teams.
    • Provide mentorship and technical guidance to development, infrastructure, and operations teams.


Qualifications

Education & Experience
    • Bachelor's or Master's degree in Computer Science, Engineering, or related field OR 10-15 years of progressive IT architecture/solution design experience in lieu of a degree.
    • 8+ years of IT architecture and solution design experience, including 3+ years in cloud and BPaaS environments.
    • Hands-on experience with middleware/integration tools (Informatica, MuleSoft, Edifecs).
    • Strong background in DevOps, CI/CD, IaC (Terraform, Ansible, etc.).
    • Proven experience in network architecture, VPNs, load balancers, firewalls, and enterprise connectivity.
    • Security architecture experience (IAM, encryption, audit logging) highly desirable.

Skills & Competencies
    • Deep understanding of cloud architectures (Azure, AWS, or GCP).
    • Expertise in middleware/API management platforms.
    • Strong knowledge of networking protocols and enterprise integration patterns.
    • Familiarity with regulatory and compliance frameworks (HIPAA, SOC2, HITRUST).
    • Excellent communication and stakeholder management skills.
    • Ability to operate in a fast-paced, multi-vendor environment.


Preferred Qualifications
  • Experience with Edifecs middleware suite (XEngine, IG, TM).
  • Background in healthcare payer systems or BPaaS environments.
  • Certifications: AWS Solutions Architect, Azure Solutions Architect Expert, etc.

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