Solution Engineer

Qualifications

• Bachelor's degree in Computer Science, Information Systems, or equivalent experience
• 3+ years in technical pre-sales, solutions engineering, or enterprise IT consulting
• Strong understanding of enterprise IT environments (endpoint management, remote connectivity, DEX)
• Experience with SaaS tools (RMM, ITSM, Asset Management, Observability)
• Hands-on experience with APIs, scripting, cloud, virtualization, and security
• Proven ability to engage C-level stakeholders and translate technical concepts into business value
• Strong communication, presentation, and documentation skills
• Willingness to travel up to 30%

Responsibilities

• Own deep expertise in TeamViewer's IT and DEX portfolio
• Deliver tailored demos, workshops, and webinars aligned to customer needs
• Communicate technical and business value to both technical and non-technical audiences
• Lead discovery to understand customer challenges and objectives
• Design and present customized solutions leveraging TeamViewer capabilities
• Develop proposals, SOWs, and technical documentation
• Lead POV/POC and pilot engagements, providing hands-on guidance
• Analyze results and deliver actionable recommendations
• Partner with Sales throughout the sales cycle, including RFx responses
• Collaborate cross-functionally with Product, Engineering, and Customer Success
• Stay current on industry trends and contribute feedback to product innovation

Benefits

• Competitive compensation and bonuses
• Flexible PTO and paid holidays
• 401(k) with employer matching
• Comprehensive Health insurance package including 100% employer-paid medical coverage
• Up to 12 weeks of Parental Leave
• Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
• Quarterly teambuilding events, leadership luncheons, and companywide 'All Hands' meetings
• Open door policy and business casual dress code
• We celebrate diversity as one of our core values. Join c-a-r-e and lead change initiatives together with us!