3+ years in pre-sales, sales engineering, or consulting roles within enterprise software
Strong understanding of technology platform capabilities
Ability to communicate technical concepts to diverse audiences
Excellent verbal, written, and interpersonal skills
Proven relationship-building skills with potential customers
Capacity to manage multiple priorities in a fast-paced environment
Problem-solving mindset with a hands-on approach
Preferred experience in telecom construction and project management
Responsibilities
Understand and interpret customer requirements to deliver tailored product demonstrations
Nurture existing customer relationships to maintain account health
Design and document technical solutions for prospective customers
Provide feedback to Product Teams on industry trends and product gaps
Collaborate with cross-functional teams to address business challenges
Generate initial solution scopes and statements of work for the Customer Success Team
Participate in RFI/RFP processes and respond to technical assessments
Support lead generation through marketing campaigns and trade shows
Develop expertise in product features and applications
Travel as needed for territory coverage and customer engagements
Maintain accurate sales activity reporting in Hubspot
Benefits
Medical, dental, and vision insurance with employer-paid premiums
Commission eligibility
401(k) plan with employer match
Full Job Description
The Solution Engineer will support the Sales and Marketing Teams in growing sales in assigned regions or other target markets by helping companies across varying industries understand and evaluate the technical capabilities of our products, leading evaluation cycles to gain product fit consensus.
Responsibilities
Understand and interpret prospective customer requirements, delivering customized product demonstrations and solution design for qualified sales opportunities and initial leads
Nurture and support existing customers as required to ensure accounts are referenceable and in good standing
Design, validate and document technical solutions to share with prospective customers
Provide regular feedback to Product Teams on industry trends and product gaps to influence roadmap
Collaborate with sales, marketing, engineering, and product management teams to meet our prospects' business challenges and align with our internal business objectives
Provide initial solution scoping and statement of work generation for presentation to Custom Success Team
Participate in RFI/RFP process and respond to technical assessments
Support lead generation activities including marketing campaigns, trade shows and other company efforts
Develop and maintain expertise in feature functionality and practical application of all our product offerings
Travel to cover the assigned territory, trade shows, prospect facing meetings and relevant partnership engagements as required
Update Hubspot (or other sales tracking systems and reports) to ensure accurate, complete, and up to date sales activity reporting is always available.
Provide regular feedback regarding competitive trends in the market to appropriate marketing teams
Job Requirements
3+ years' professional experience working in a pre-sales, sales engineering, correlated consulting role within enterprise software
