Job Title

Solution Consultant

Education

High School

Location

Houston - Houston, TX 77032 US (Primary)

Career Level

Experienced (Non-Manager)

Category

Operations

Job Type

Permanent

Job Description

Role Summary

The Solution Consultant brings deep supply chain and technology expertise to inform, validate, and build out solutions that drive operational efficiency and business value across the 4PL program. This role leads solution design workgroups, develops process maps, defines KPIs and SLAs, and creates operational routines and SOPs that enable the Control Tower team to execute effectively. The Solution Consultant plays a critical bridge role between strategic program design and day-to-day operational reality, ensuring that every solution deployed is not only technically sound but operationally sustainable. Candidates must bring a combination of supply chain domain depth, structured analytical thinking, and clear communication skills.

Key Responsibilities
• Lead assigned solution design workgroups, facilitating design sessions and driving consensus on process flows, integration approaches, and operational standards.
• Assess current-state processes and identify opportunities to improve designs and accelerate implementation timelines and benefit delivery.
• Build and maintain process maps, technical specifications, and risk documentation for all assigned solution areas.
• Participate actively in all design discussions, bringing subject matter expertise to ensure solution integrity and practical operability.
• Lead the creation of new operational processes supported by comprehensive documentation, change impact assessments, and stakeholder communications.
• Drive the development of KPIs, SLAs, and performance dashboards aligned to program value opportunities and client reporting requirements.
• Develop supporting operational routines and governance mechanisms to ensure consistent day-to-day operational effectiveness post go-live.
• Support Service Delivery and Control Tower teams with product documentation, user guides, and SOP creation throughout all implementation phases.
• Contribute to tollgate materials, business case development, and executive presentations supporting program governance reviews.

Exemption Type

Exempt (Salaried)

Job Requirements

EDUCATION

Bachelor's degree in Supply Chain, Logistics, Business Analysis, Information Systems, or related field.

YEARS OF EXPERIENCE

5-8 years in supply chain consulting, logistics operations, or business analysis roles with a focus on process design and technology implementation. Experience preferred in supply chain management or warehouse management.

REQUIRED SKILLS & COMPETENCIES
• Strong process mapping and business analysis skills with demonstrated experience designing and documenting end-to-end supply chain workflows.
• Proficiency in developing KPIs, SLA frameworks, and operational performance dashboards for logistics or supply chain environments.
• Experience with TMS, visibility platforms, WMS, or analytics tools in a supply chain technology implementation context.
• Excellent written communication skills with ability to produce high-quality SOPs, process documentation, and technical specifications.
• Collaborative facilitation skills with the ability to drive cross-functional design consensus among technically diverse stakeholders.

PREFERRED QUALIFICATIONS
• Experience with BridgeNet platforms (Xonar, Smart Navigator) or comparable supply chain technology.
• Background in oil and gas, energy, or complex industrial supply chain environments.
• Direct S&OP experience or related functional support.
• CBAP, Lean Six Sigma Green Belt, or equivalent certification.

TRAVEL REQUIRED: Yes - up to 20%

PHYSICAL CAPABILITIES

This position is considered sedentary. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, stand, walk, use hands and arms, and communicate verbally and in writing. The employee may occasionally lift and/or move up to 10 pounds.

Please note: There is no relocation or immigration assistance associated with this opening.

Compensation based on experience. We offer a very competitive salary, full benefits, matching 401(k), tuition reimbursement, and casual dress environment.

Please visit our website: www.bdpinternational.com

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