Solution Architect | Global Connected SolutionsWe're looking for a
Solution Architect who can turn complex customer and business requirements into reliable, scalable, and supportable technical solutions. You'll work across the full solution lifecycle, combining customer engagement, technical architecture, commercial support, and delivery to help build the technology behind some of the world's biggest live productions.
What You Will Do- Design scalable solutions across broadcast, IP, cloud, streaming, centralized production, and hybrid media environments.
- Lead technical discovery and translate customer, production, business, and operational requirements into practical architectures, workflows, and technical designs.
- Partner with Sales during pre-sales to develop solution concepts, technical scope, estimates, proposals, bills of material, and customer presentations.
- Own the technical solution lifecycle from discovery and architecture through implementation, commissioning, acceptance, and operational handoff.
- Evaluate technical trade-offs and proactively manage risks involving resiliency, scalability, interoperability, security, cost, schedule, supportability, and operational complexity.
- Serve as a trusted technical advisor to customers while coordinating across Sales, Engineering, Technical Operations, NOC, Operations, Production, Project Management, Finance, vendors, and other stakeholders.
- Create repeatable architectures, technical documentation, standards, and reusable designs that simplify workflows, reduce risk, and support future growth.
What You Will Need- 5+ years of relevant experience in broadcast engineering, live production, media technology, system design, technical delivery, solution architecture, or a related technical field.
- Technical depth in one or more areas such as audio/video, IP networking, SMPTE ST 2110, media transport, streaming, MCR/playout, ingest, centralized production, cloud platforms, or hybrid workflows.
- Experience developing or interpreting architecture diagrams, technical specifications, bills of material, cost analyses, engineering drawings, and implementation plans.
- Strong customer-facing communication and presentation skills, with the ability to translate complex technical concepts, risks, and trade-offs for technical and non-technical audiences.
- Strong judgment and problem-solving skills, with the ability to lead technical work through influence, coordinate cross-functional resources, and engage specialists when deeper expertise is required.
- A technical degree in Broadcast, Media, Network or Software Engineering, Computer Science, or a related discipline is preferred; equivalent education, certifications, and relevant experience will be considered.
- Familiarity with technologies such as AWS, Microsoft Azure, Google Cloud, VMware, Proxmox, software-defined infrastructure, APIs, scripting, or software development is a plus. You should also be comfortable managing multiple priorities in a fast-paced environment and traveling to NEP facilities, customer and vendor sites, client meetings, live events, and industry events as required.
