We are adding a Software Engineering Technician I/II role in our Manufacturing Automation Software (MAS) team. You will be the MAS team's hands-on production-floor representative, helping build and support the automation systems that keep our manufacturing production lines running.
Your focus will be on constantly improving the operation experience of our production team, the level of automation, and the robustness/uptime of our systems. Our goal is maximum throughput with zero unplanned downtime for manufacturing production and test systems. Direct collaboration with Production Operators, Process Engineers, Manufacturing Engineers, Test Engineers, and Software Engineers to ensure that our solutions exceed the expectations of all stakeholders is a key success factor.
This role rewards disciplined people who love to get to the bottom of hard problems and who thrive in a high-throughput production environment. Every day is different and every day is an adventure. Experience with supporting production systems is especially valuable.
What You Will Do
The solutions you will support have an immediate impact on the efficiency of factory operations and on the quality of the products SEL delivers. You will build, bring-up, support, and optimize the infrastructure that automates operation of our production systems and continuously collects data to drive improvement.
Specific responsibilities will include:
- Rapid and accurate troubleshooting of system components including software, services, instruments, networking and hardware interfaces.
- Helping operators recover from common equipment and software issues.
- Developing clear guides that enable operators to be self-sufficient in resolving routine problems.
- Hands-on setup tasks for new automated machines as we expand. This includes assembling automation physical infrastructure, verifying equipment connections and configuration, and coordinating parts and inventory to ensure that installations are ready when needed.
- Documenting evidence and outcomes for reported issues.
- Communicating issues to operators and engineers.
- Identifying opportunities to make SEL's automation more reliable and machine deployments more consistent.
- Teaching and mentoring engineers and technicians throughout Manufacturing.
This Role Might Be for You If:
- You're compelled by collaborating with a multi-disciplinary team of highly skilled technical professionals doing real work that really matters to ensure uninterrupted high-volume production.
- You’re excited by the opportunity to support mission critical automation software and data analytics solution.
- You can establish clear priorities and work efficiently.
- You have a highly disciplined approach to work that minimizes mistakes and you will help us learn from incidents that do occur.
- You have a proven ability to troubleshoot issues to determine both a solution and root cause quickly.
- You demonstrate the ability to communicate clearly with people across technical levels both verbally and in writing.
- You can document your work so that others can leverage the material to do their job more effectively
- You are willing to follow established procedures and safe work practices
- You are comfortable asking for guidance or escalating issues. Discipline, curiosity, reliability, and the ability to organize work and follow through are important.
- You would rather find the real root cause than apply a quick patch.
- You love sharing knowledge with your coworkers.
- You understand the challenges of supporting mission critical production software solutions.
- You have at least one year of hands-on experience troubleshooting technical equipment, systems, or processes through work, education, military service, or comparable practical experience.
Even Better If
- You have hands-on experience with high throughput test automation systems for mission critical products in a high-volume manufacturing environment.
- You are able travel to other SEL manufacturing sites when necessary.
- You understand, and have experience with, modern communications protocols.
- You have proven leadership experience.
- You are familiar with installing or maintaining computers, networks, controls, sensors, or other connected equipment; using logs and measurements to diagnose issues; and maintaining technical documentation or inventory is also helpful.
- You have experience with Windows or Linux, scripting, source control, issue tracking, or configuration-management tools such as Ansible is a plus.
Locations
Pullman, WA | Nampa, ID | Post Falls, ID – All three communities offer an exceptional quality of life. Embrace the charm of small-town living with spacious surroundings, no traffic hassles, and easy access to outdoor adventures in nearby mountains, rivers, and forests. Plus, benefit from excellent schools and universities in the areas.
Physical Requirements
None
Pay Range
Software Engineering Technician I: $31.00 - $46.00 per hour
Software Engineering Technician II: $34.00 - $50.00 per hour
Our compensation ranges are based on the responsibilities of the role. Starting pay is determined individually and considers factors such as relevant experience, skills, knowledge, and training. Candidates may be considered at different levels based on their background. As a result, pay may vary to align with the level of the role.
Competitive pay. Superior benefits. Inspiring work.
People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.
- We’re 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
- We offer top tier medical, prescription, dental, vision, life, and disability insurance.
- We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
- We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
- Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.
Communication with Applicants
We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at careers@selinc.com.
