What We Are Looking For

Required Qualifications

• Bachelor's degree in Computer Science, Software Engineering, Engineering, or related technical discipline.

• 8+ years of software engineering experience in industrial automation, warehouse execution/control systems, material handling, or related industries.

• 3+ years of people management or technical leadership experience.

• Experience leading technical teams responsible for software project delivery.

• Experience managing multiple concurrent projects and balancing competing priorities.

• Strong customer-facing communication and stakeholder management skills.

• Demonstrated experience managing engineering resources, project staffing, and project forecasting through either formal people leadership or project lead responsibilities.

• Strong analytical, problem-solving, organizational, and decision-making skills.

• Demonstrated customer-facing leadership experience, including managing customer expectations, resolving escalations, and building collaborative relationships with project stakeholders.

Preferred Qualifications

• Experience managing/leading teams responsible for WCS, WES, WMS, EMS, or industrial automation software solutions.

• Experience supporting project estimation, solution development, and technical proposal activities.

• Knowledge of software development lifecycle, Agile methodologies, and software delivery best practices.

• Knowledge of material handling systems and warehouse automation technologies.

• Experience leading customer escalations and resolving complex project delivery issues.

Job Specific Details

• Lead a software engineering organization supporting the implementation and delivery of warehouse automation software solutions.

• Manage a team of software engineers responsible for project design, development, testing, deployment, commissioning, and go-live support activities.

• Oversee staffing and assignment of engineering resources across a portfolio of customer projects ranging from small enhancements to large-scale warehouse implementations.

• Collaborate with project teams to assess project risks, staffing requirements, schedule impacts, and technical challenges.

• Review project health and execution metrics to identify opportunities for improvement and proactively mitigate risks.

• Support project teams with solution architecture reviews, execution strategy development, and issue resolution.

• Facilitate cross-functional communication between engineering, project management, controls engineering, commissioning, account management, and customer stakeholders.

• Manage engineering escalations and coordinate resolution of technical, resource, and project execution issues.

• Provide input into project planning, engineering estimates, budget forecasts, and organizational capacity planning.

• Drive standardization and process improvements that improve engineering effectiveness, delivery quality, and customer satisfaction.

• Travel as required to support customer engagements, project reviews, engineering workshops, and critical project milestones (typically up to 15%).