Cigna-Evernorth Services Inc. seeks a Software Engineering Advisor for the Morris Plains, NJ location to provide technical support to the company's mainframe applications.
Responsibilities:
• Address and develop solutions to complex application problems.
• Conduct code analysis to provide the company with business friendly explanations to requests and incidents.
• Resolve critical production incidents.
• Automate business requests and eliminate business incidents.
• Handle production incidents and alerts.
• Analyze and understand application architecture and provide resolutions to business queries and incidents.
• Provide short-term fixes for critical issues while permanent fixes are applied.
• Collaborate with partners and provide resolutions to critical incidents.
• Hybrid Work Schedule.
Qualifications:
• Bachelor's degree in any Engineering field and 5 years of experience.
• Requires experience with: Pharmacy Benefit Management (PBM);
• Analyzing and resolving business team applications such as Adjustments, Benefits Administration, and struck instance tickets;
• Developing short term fixes for critical issues while permanent fixes are applied;
• Handling Remedy and Service Now tools to track and resolve issues within Service Level Agreements (SLA);
• Gathering of business requirements and functional requirements;
• Identifying production problems and providing solutions;
• Developing and enhancing mainframe systems with batch and online capabilities;
• Ensuring adherence to standards;
• Validation, patch support, server(s) upgrade, and Oracle support for PEGA support applications including Benefits Administration, Adjustments, and Modular Network Management Providing on-call production support;
• Preparing test scripts, design, and code, implementing the implementation process, and providing installation support;
• Deployment support and validation; and
• Using: z/OS, Cobol, JCL, VSAM, CICS, DB2, XPEditor, InterTest, File-AID, Changeman, Endevor, Abendaid, SNOW, Pega 8X and Azure.
Salary Range: $151,590-$186,100/year
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 111,700 - 186,100 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
