Bachelor's degree in Computer Science or related discipline required.
Four years of additional Software Engineering experience may substitute for degree.
One year experience with core application customization (Incident, Problem, Change, etc.).
Two years of IT application systems experience in technology solutions delivery required.
Two years experience with ServiceNow implementations required.
One year of development experience on the ServiceNow platform required.
ServiceNow System Administrator or Application Developer certification required.
CWIP IAT Level 2 certification required.
Responsibilities
Analyze user requirements to derive software design and performance needs.
Debug existing software and correct defects.
Provide recommendations for enhancing documentation and software development standards.
Design and code new features or modify existing software.
Integrate existing software into new or modified systems.
Develop data queries for existing or proposed databases.
Lead the team as appropriate for the software development process.
Benefits
Collaborative and innovative work environment.
Opportunities for professional development and training.
Access to the latest technologies and tools.
Flexible work arrangements may be available.
Engagement with cross-functional teams on diverse projects.
Full Job Description
Analyze user requirements to derive software design and performance requirements
Debug existing software and correct defect
Provide recommendations for improving documentation and software development process standards
Design and code new software or modify existing software to add new features
Integrate existing software into new or modified systems or operating environment
Develop simple data queries for existing or proposed databases or data repositories
Applies knowledge of ITOM, ITSM, HRSD, CSM and/or Service Portal
Codes with programming languages and databases including HTML, CSS, JavaScript.
Write or review software and system documentation
Serve as team lead at the level appropriate to the software development process being used on any particular project.
Design or implement complex database or data repository interfaces/queries.
Develop or implement algorithms to meet or exceed system performance and functional standards.
Assist with developing and executing test procedures for software components.
Develop software solutions by analyzing system performance standards, confer with users or system engineers; analyze systems flow, data usage and work processes; and investigate problem areas.
Modify existing software to correct errors, to adapt to new hardware, or to improve its performance.
Design, develop and modify software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
Requirements
Bachelor's degree in Computer Science or related discipline from an accredited college or university is required.
Four (4) years of additional SWE experience on projects with similar software processes may be substituted for a bachelor's degree.
One (1) year experience developing and customizing core applications such as Incident, Problem, Change, Knowledge, and Service Catalog.
Two(2) years of IT application systems experience in technology solutions delivery is required.
Two (2) years experience with ServiceNow Implementations is required.
One (1) year of experience developing on the ServiceNow Platform is required.
ServiceNow System Administrator certification OR ServiceNow Application Developer certification is required.
