As a Software Engineer on the Reporting and Analytics team, you will help build the dashboards, visualizations, and reporting experiences that help ServiceTitan customers and internal teams turn data into decisions. Your primary strength is the front end - building fast, intuitive, data-rich UIs - but you're expected to work across the full stack. You'll work within a squad, picking up well-scoped full-stack tasks and growing your skills with guidance from senior teammates. We build for perfection, use modern tools across the Microsoft .NET and JavaScript ecosystems, have an amazing culture, and love solving complex problems. If you share the same values, you might find yourself in a perfect company.
What You'll Do- Implement front-end features for reporting and analytics products - dashboards, charts, tables, and interactive data visualizations - based on designs and requirements from your team
- Contribute to lightweight design work (UI/UX flows, component layout, wireframing) for reporting features, using AI tools to accelerate design exploration
- Build and modify APIs and services (primarily .NET/C#) that support front-end reporting features, under the guidance of senior engineers
- Write and maintain automated tests (unit, integration, and front-end) to ensure feature quality, using AI tools to generate and extend test coverage
- Contribute to deployment and basic DevOps tasks - CI/CD pipeline changes, environment configuration, release checklists - with AI assistance and senior support
- Work with your squad to understand requirements, identify tradeoffs, and flag when a task needs to be broken down or clarified
- Write clean, well-tested code and actively participate in code review
- Partner with other engineers on the team to understand data contracts so reporting features reflect data accurately
- Participate in on-call rotation for reporting-facing issues, triaging bugs with support from senior teammates
- Use AI tools to extend your capability across the stack - code generation, debugging, test writing, design assistance, and operational tasks outside your core front-end expertise
What You'll Bring- 2-4 years of professional software engineering experience, with a primary focus on front-end development
- Experience with JavaScript/TypeScript and a modern front-end framework (React preferred; Angular also considered)
- Solid HTML/CSS skills and attention to building clean, usable, data-dense UIs
- Working experience with back-end development - C#/.NET and Web APIs, or comparable server-side experience in another stack
- Comfort working with SQL and relational databases (Microsoft SQL Server or similar)
- Experience building or consuming REST APIs and integrating front-end apps with backend services
- Willingness and ability to pick up QA, basic DevOps, and lightweight design tasks outside your core specialty, using AI tools to close skill gaps
- Comfort using AI coding assistants as a core part of your daily workflow - not just for front-end code, but to extend into backend, testing, and deployment work
- Ability to independently tackle well-scoped problems and communicate clearly when a problem needs more context
- B.S. in Computer Science, Engineering, or equivalent practical experience
Nice to Have- Experience with data visualization libraries (D3, Chart.js, Highcharts, Recharts, or similar)
- Exposure to reporting/BI tools or concepts (embedded analytics, dashboarding frameworks, OLAP concepts)
- Experience with state management (Redux, Zustand, etc.) in front-end applications
- Familiarity with CI/CD pipelines, containerization, or cloud deployment basics
- Experience with automated testing frameworks (Jest, Cypress, Playwright, or similar)
- Familiarity with design/prototyping tools (Figma or similar)
- Prior experience using Claude or similar LLM-based coding/agent tools to work outside your primary discipline
Be Human With Us:Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
Use of AI Technology:We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply.
