About AvocaAvoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call including booking jobs, qualifying leads, and driving higher revenue. Avoca does this at a speed and consistency unmatched by human call centers.
We've grown to 75 employees in under two years, backed by a high-energy, in-office culture in NYC. In a $500B+ market where missed calls mean lost business, we're building the category-defining platform for AI-driven customer engagement.
We're serving the largest brands in home services, and 5x'd headcount in 2025. With a high-performance, in-office team in NYC, we're moving fast to capture a massive, underserved market where 85% of missed calls go to competitors. Every hire here has an immediate and visible impact.
About the RoleWe're looking for a
Product Engineer who thrives at the intersection of engineering and product thinking. You'll own features end-to-end-design, build, launch, and iterate-while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.
What You'll Do- Own feature development from backend services to AI-powered user experiences.
- Turn customer feedback into product improvements through rapid iteration and experimentation.
- Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.
- Hold a high bar for code quality testing, monitoring, and reliability are second nature.
- Prioritize ruthlessly and navigate changing requirements with autonomy.
What You'll Bring- 2-4 years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).
- Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.
- Outcome-driven mindset: you measure success in impact, not just shipped features.
- Comfortable collaborating across engineering, product, and customer-facing teams.
- Low ego, high energy, resilient in a fast-paced environment.
- Bonus: prior startup, hacker, or founder experience.
- Eagerness to work in person with us in NYC full time.
Why AvocaAt Avoca, you'll be part of a team that's building a category-defining company at the center of a massive market opportunity. We're a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
