About the roleWe are looking for a
Software Engineer (Implementations) to join our team!
This is an opportunity to have a big impact and partner with multiple functions across the organization. The ideal candidate can quickly achieve expert status, collaborate with internal and external stakeholders, and thrive in the dynamic environment that comes with a fast growing startup.
Who will love this job- Owners: You create great solutions and solve problems without detailed requirements with customer experience at the forefront.
- A scrappy team player: You thrive in early-stage environments with lots of moving parts, priorities, roles and responsibilities.
- Doers: You develop creative solutions that remove blockers and ensure progress, always focusing on delivering impactful results.
What you'll do- Own customer onboarding: We understand customer needs and own the technical onboarding process for new customers, ensuring they're accurately integrated into our system.
- Process improvement: Develop best practices and continuously identify areas of the onboarding process that can be improved to increase efficiency and customer satisfaction.
- Project management: Coordinate and manage multiple onboarding projects simultaneously, ensuring timely completion and customer satisfaction.
- Work with a modern tech stack: We use Python/Flask, NextJS/React and Tailwind CSS.
You should have- 3+ years of experience as a backend software engineer (Python experience preferred).
- Embraces rapid prototyping with a tight customer-feedback loop.
- Interest in taking ownership of major initiatives.
- Team player with the ability to effectively communicate and collaborate across multiple teams.
- Excited to learn and receive feedback from other team members.
We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays).
