Amazon

Software Development Manager, Contra

Amazon$184K — $250K *
Tempe, AZ 85281In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of engineering team management experience
  • 7+ years of experience directly within engineering teams
  • 3+ years in designing or architecting systems
  • 8+ years leading the definition and development of multi-tier web services
  • Knowledge of full software/hardware/networks development life cycle practices

Responsibilities

  • Drive technical vision and architecture for large-scale systems
  • Own end-to-end delivery for a platform serving millions of sellers
  • Lead and grow a diverse engineering team
  • Manage the operational health of multi-region infrastructure
  • Drive cross-organizational alignment for technical and business needs
  • Manage stakeholder communications and project updates
  • Establish technical best practices and drive continuous improvement
  • Reduce operational toil through automation and tooling

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching
  • Paid time off and parental leave
  • Adoption and Surrogacy Reimbursement coverage
  • Mental Health Support and EAP
Full Job Description
We are looking for a Software Development Manager to lead the engineering team (~10-12 SDEs) that owns the search, indexing, and data distribution platform powering every inventory management experience for Amazon's millions of Selling Partners. When a seller checks their inventory, downloads a report, or searches their catalog - they are using systems your team builds and operates.

You will own delivery, operational excellence, and technical direction for a platform that ingests 300K+ data changes per second from dozens of upstream sources, maintains hundreds of distributed search clusters, and serves 7K+ queries per second across 250+ internal and external clients. You will inherit an established team with a clear multi-year roadmap, significant operational surface area, and a high bar for availability in systems that directly affect seller revenue.

The ideal candidate thrives in ambiguous, high-scale environments and can drive cross-functional alignment across different organizations to deliver data interfaces that make it easy for sellers and the teams supporting them to manage and grow selection on Amazon.

You'll lead a diverse team of Senior, Intermediate, and Junior Software Development Engineers, partnering closely with Program and Product Management to define and execute strategic roadmaps. This is a role with both operational depth and strategic upside - you get to keep a critical system running while building the next generation of it.

Key job responsibilities

1. Drive technical vision and architecture, making strategic decisions that balance innovation with operational excellence across large-scale distributed search and data systems

2. Own end-to-end delivery - from planning through execution to metric-driven success measurement - for a platform serving millions of sellers across all Amazon marketplaces worldwide

3. Lead and grow a high-performing engineering team through effective hiring, mentoring, and career development while fostering an inclusive, collaborative environment

4. Manage operational health of a large-scale, multi-region infrastructure including monitoring, alerting, automation, and incident response

5. Drive cross-organizational alignment - balancing business requirements from product, partner, and experience teams against technical constraints and operational risk

6. Manage stakeholder communications and project visibility across organizations, translating technical complexity into business-relevant updates

7. Establish technical best practices and drive continuous improvement through distributed systems design, AI-powered automation, and developer productivity tooling

8. Reduce operational toil through mechanisms - building self-healing systems, automation, and tooling rather than scaling human effort linearly with system growth

About the team

This team owns the system and services that enables Selling Partners and internal Amazon teams to discover, search, and retrieve listing data at scale. The platform ingests diverse data from authoritative sources across Amazon, aggregates them into unified searchable documents, indexes them across hundreds of distributed clusters, and provides read access through APIs and bulk reports. It powers the inventory management page that every Amazon seller uses daily, the programmatic interfaces that thousands of integrators build against, and the data exports that sellers rely on for business operations.

The team handles extreme scale (300K+ source changes ingested per second, hundreds of search clusters, 7K+ TPS serving 250+ client teams) with strict availability requirements - when this platform is down, sellers cannot see or manage their inventory. The team operates across multiple AWS regions and manages the full lifecycle from data ingestion through indexing, query serving, and report generation.

BASIC QUALIFICATIONS

- 3+ years of engineering team management experience

- 7+ years of working directly within engineering teams experience

- 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience

- 8+ years of leading the definition and development of multi tier web services experience

- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience partnering with product or program management teams

PREFERRED QUALIFICATIONS

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy

- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, AZ, Tempe - 184,900.00 - 250,200.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

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