Salary: $61,616.28 - $98,586.05 Annually
Location : 1225 Ramsey Street Fayetteville, NC
Job Type: Full-Time
Job Number:Department: Social Services
Division: Social Work Services/Adult
Opening Date: 10/27/2026
Closing Date: 11/10/2026 11:59 PM Eastern
Salary Grade: 113
Position OverviewThis position is located in Adult Services.
Examples of DutiesThis position is within the General Services Unit. The workload consists of Special Assistance In Home (SA-IH) cases. The worker in this position assesses the needs of individuals in the community and provides intensive and comprehensive case management for customers with deteriorating social functioning. This includes development of realistic and obtainable goals as well as a specific work plan. The worker must observe and identify the health care needs of customers and access a broad scope of services. This position requires the worker to possess an extensive knowledge of many specialized and supportive services programs to enhance prospects for elderly/disabled individuals to remain in their home. A major component of this position is the role of advocate for the customer.
The position also provides general intake for Adult Protective Services, Guardianship, and other Adult Services programs. This position requires the Social Worker to have a thorough working knowledge of community resources and agency programs that provide services to the indigent, disabled, and aged.
Minimum Qualifications MINIMUM EDUCATION AND EXPERIENCE: Bachelor's degree in social work from an appropriately accredited institution; bachelor's degree in a human services field from an appropriately accredited institution and one year of directly related experience; bachelor's degree from an appropriately accredited institution and two years directly related experience; or an equivalent combination of education and experience.
Directly Related Experience is defined as Human Services experience in the areas of case management, assessment and referral, supportive counseling, intervention, psycho-social therapy and treatment planning. Knowledge, Skills and AbilitiesKNOWLEDGE, SKILLS AND ABILITIES: Considerable knowledge of social work principles, techniques, and practices and their application to individual casework group work and community problems. Knowledge of the psychosocial, socioeconomic and behavioral problems and their treatment. Knowledge of governmental and private organizations and community resources. Knowledge of laws, regulations and policies which govern the program. General knowledge of medical terminology, disease processes and their treatment is required In certain programs or settings. Skill in establishing rapport with a client and applying techniques of assessing psychosocial. behavioral, and psychological aspects of client's problem. Ability to establish and maintain effective working relationships with administrative superiors members of case load and their families, and with civics medical, social and religious organizations. Ability to train or instruct lower-level social workers, students, or interns. Ability to express Ideas clearly and concisely and to plan and execute work.
Knowledge of Geriatrics, the Older American Act, the Developmentally Disabled Institute, Preventive Intervention Techniques, and Protective Services. Knowledge of casework and community services and service programs. Good verbal and written communication skills are essential to the position. The ability to comprehend, interpret, and apply the regulations which govern Adult Care Home (ACH) licensure is needed. Also the ability to effectively articulate issues related to licensure to North Carolina Division of Facility Services consultants, ACH personnel, residents and families and other community groups/organizations is required. This position must be able to comprehend, interpret and apply the regulations and policy related to the Special Assistance - In-Home section in the Adult Services Manuel and the At-Risk Adult section of the Division of Medical Assistance Manual.
CONDITIONS OF EMPLOYMENT: The selected applicant will be subject to the following conditions prior to appointment. Failure to complete or fulfill these conditions may result in dismissal.
The employee in this position will be operating motor vehicles for Cumberland County and shall have a valid North Carolina Drivers License.Each applicant who is tendered an offer for employment for any position with Cumberland County shall be tested for the use of drugs specified in the County policy. Refusal to submit to testing or a confirmed positive test shall be a basis for withdrawal of the conditional employment offer.
Law enforcement background check is required.
Duties of this position require the use of the employees personal vehicle.
This position will require assisting in emergency and/or disaster situations.
The Cumberland County Department of Social Services has a strict dress code policy that must be adhered to. This policy includes specific guidelines related to tattoos and body piercing.
College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log into your account and click "Application Status."If there are specific questions regarding this posting, you may contact DSS Human Resources @ (910) 677-2599.
Cumberland County offers a generous benefit plan including a Government Retirement Plan, 13 paid holidays per year and an Employee Wellness Center Clinic.To see more information about the benefits offered to employees
01
Do you possess a BSW from an accredited university?
02
If you do not have a BSW or MSW, please select the type of major that you possess from the following list.
- Counseling and Guidance
- Rehabilitation Counseling
- Sociology
- Psychology
- Counseling Psychology
- Family Studies
- Criminal Justice
- Therapeutic Recreation
- Special Education
- Child Development and Family Relations
- Other
03
If your major was not listed, please list the major you possess.
04
Which of the following best describes your level of experience in case management, assessment and referral, supportive counseling, intervention, psycho-social therapy or treatment planning?
- Less than 6 months
- 12 to 17 months
- 18 to 23 months
- 2 years
- 3 years
- 4 years
- 5 years or more
- None of the above
05
Please verify that your application includes the following information: * Employment history including salary, correct dates of employment, employer address and phone number, supervisor's name, and reason for leaving each employer. Applications without the above information will be considered incomplete and not be processed.Please take a moment to review your application before submission to ensure all categories are completed.I have read and understand the above statement.
Required Question
