7-10 years of experience in social strategy, including 1-2 years in a director role
Strategic mindset with hands-on creative understanding
Proven leadership experience in managing or mentoring teams
Strong analytical skills with knowledge of social media management platforms
Excellent organizational skills for managing multiple initiatives
Meticulous attention to detail for strategic and creative quality assurance
Responsibilities
Develop and own the social content strategy for product launches and campaigns
Lead the strategic direction of large-scale content pieces and campaigns
Partner with Community Manager and Creative teams for consistent execution
Provide strategic leadership to the internal creative team on content needs
Oversee reporting and analytics, using Emplifi for performance tracking
Coordinate with client social leads to understand business objectives
Build trust and long-term relationships with key clients
Benefits
Collaborative work environment with a focus on strategic innovation
Opportunity to lead and shape social strategy for a key client
Access to advanced social media management tools
Professional development opportunities within a leading agency
Flexible in-office attendance policy with potential for increased remote work options
Full Job Description
Agency: Critical Mass
Job Function: Strategy and Planning
Job Subfunction: Account Planning and Brand Planning
Job Description:
As Social Strategy Director, you'll be the strategic leader and trusted advisor onsite with one of our key clients in Nashville. The right candidate for this role will know how to develop and articulate compelling social strategy while leading the creative vision and content direction that moves the needle in a regulated digital communication space. You'll partner closely with our internal teams and external partners to bring strategic concepts to life and become a key leader in CM's social group.
You will:
Develop and own the social content strategy, identifying strategic opportunities and creating POVs on how to tackle new product launches, campaigns, and market shifts
Lead the conception and strategic direction of tentpole content pieces and large-scale campaigns, determining the right approach for rollout and execution
Partner with the Community Manager and Creative teams to ensure strategic vision is executed consistently across channels
Provide strategic leadership and direction to the internal creative team, briefing them monthly on content development needs, strategic priorities, and creative opportunities
Oversee reporting and analytics, working hands-on with Emplifi to track performance, identify insights, and execute strategic optimizations
Coordinate closely with client social leads to understand pain points, opportunities, and business objectives-particularly in a social operation in transformation
Build trust, confidence, and long-term stability with key clients
You have:
7-10 years of experience in the social strategy space, including 1-2 years of director-level experience (or equivalent leadership experience) managing social strategy and teams
A strategic mindset paired with hands-on creative understanding-you can speak "creative" and guide creative development regardless of whether you're making it
Proven leadership experience managing or mentoring team members with a focus on strategic output
Strong analytical skills with hands-on knowledge of social media management platforms and reporting tools
Organizational skills with the ability to manage multiple strategic initiatives and pace work to bring big ideas to life
Meticulous attention to detail with the ability to provide thorough strategic & creative QA
Nice-to-Haves:
Automotive experience
Experience with Emplifi ideal; experience with similar software (Sprout Social, Sprinklr, etc) also an asset
Experience with social listening platform(s) (i.e. Brandwatch, Talkwalker, etc)
Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.
About Harrison and Star
Harrison and Star is a healthcare advertising agency that provides marketing and advertising services to pharmaceutical and biotechnology companies. The company offers a range of services including brand strategy, creative development, digital marketing, and market research. Harrison and Star was founded in 1986 and is headquartered in New York, New York.
