SOCIAL MEDIA MANAGERNEW YORK CITY, USA Hybrid Working - 3 days in the office per week. We operate a Fix + Flex model, with Wednesdays and Thursdays as our two Fix Days, when everyone is in the office, and the third day is Flex across Monday, Tuesday, and Friday.
A benchmarked salary between
$80,000 - $90,000 based on your level within our progression framework. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.
WHAT YOU'LL BE DOING- Lo-Fi content creation: Creating and editing native lo-fi assets (both meme and video formats) across Instagram Reels, Instagram Stories, TikTok, ensuring the content complies with best practice for each platform.
- Culture Scouting: Looking for reactive opportunities in community and culture and ideating the best ways for our clients to enter those moments in real-time.
- Community Management: Monitoring and responding to the messages we receive from our communities, as well as identifying proactive opportunities beyond our tagged mentions to engage with new audiences. Crafting social-first replies through relevant copy and creative tactics.
- Ideation: Pairing knowledge of social-first trends and audience insights with brand knowledge and tone of voice to ideate content, across all formats from written to visual responses.
- Copywriting: acting as the voice across the brand channels, writing copy across community responses as well as for captions on our social posts
- Reporting: Evaluating the organic performance of our content for our clients, sharing valuable insights and creative analysis to drive forward the iteration of our strategies and output delivery.
- Collaboration & Communication: Working in a nimble and collaborative environment, you will work closely with our Strategy, Creative, and Client Services teams to ensure we are delivering leading social-first delivery for our clients, ideating and communicating regularly.
WHO WE'RE LOOKING FOR- A creative, social native: You are well versed across the key social platforms, with experience of creating and editing your own native lo-fi content (TikTok & Reels)
- You are immersed in social and popular culture: The "chronically online" friend in the group, regularly keeping up to date with the latest social trends across platforms and in popular culture.
- You are quick-witted, and have a flair for comedic community management, able to "speak the internet" with a strong understanding of social in-jokes and language.
- You enjoy working fast: You enjoy thinking on your feet, moving fast to adapt and react to the latest daily trends. The role is best suited to someone who thrives in an agile and fast-paced environment, with plenty of variety every day.
- You are collaborative: This team requires all hands on deck, with lots of in-person communication and collaboration.
- Pride in your work: we treat our client's brands as our own and are meticulous about our approach. You will take real pride in what you deliver and always strive for perfection
- Real drive and ambition: you'll be constantly adapting to the ever-growing world of social, and have the mindset of growth as well as the ambition to get there
- You'll have two or more years of experience working with social media (agency-side preferable)
NO GRIT NO PEARLNo Grit No Pearl is our creative mantra - a single-minded statement of intent that defines how we get to great work and the standard we hold ourselves to. Because we believe the best work isn't formed instantly, they're shaped through commitment, care, and perseverance. Grit isn't about grind - it's about staying curious, pushing ideas, and appreciating the process to reach the Pearl - work we're proud of, created to the highest standard that makes a lasting impact.
PERKS AND BENEFITSEvery Born Social US employee is eligible for the benefits listed here on the Croud careers site, which include:
- 💎 20 days vacation a year + 12 public holidays
- 💎 Full Paid Medical Insurance (including dental and vision)
- 💎 Annual performance bonus
- 💎 401k matching plan
- 💎 Gym Membership contributions
- 💎 Free fruit, breakfast cereals, snacks, soft drinks and tea & coffee
- 💎 Free home office chair and screen
- 💎 Quarterly team offsites / Regular socials
- 💎 Free Citibike membership
- 💎 Recruitment referrals bonus
- 💎 Agile working policy
Standard working hours are from 9.00am to 5.30pm, there's flexibility if agreed in advance with your line managers (it will also be necessary on occasions to work outside of these hours).
