Flexport

Social Media & Content Manager

Flexport$80K — $104K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in social media or content marketing related roles
  • Exceptional writing skills, able to simplify complex logistics topics
  • Experience managing social media channels like LinkedIn, Twitter/X, YouTube, Facebook, and Instagram
  • Knowledge of social media best practices tailored to each platform
  • Basic skills in graphic design using Canva
  • Competence in video editing for short-form content
  • Ability to juggle multiple channels and deadlines effectively
  • Bonus: background in influencer programs or experience in B2B, logistics, or tech industries

Responsibilities

  • Manage Flexport's social media channels, including planning and reporting
  • Write and edit engaging blog articles on supply chain topics
  • Oversee the end-to-end production of a newsletter
  • Create on-brand social graphics using Canva
  • Edit short-form videos for social media platforms
  • Develop and coach internal experts and build an external influencer network
  • Analyze channel performance to refine content and strategy

Benefits

  • Comprehensive medical and dental coverage
  • Flexible time off policy
  • Bonus and equity opportunities
  • Supportive and dynamic work environment
  • Career growth prospects within a leading logistics company
Full Job Description
The role

We're looking for a Social Media and Content Marketing Manager to own the channels where Flexport shows up every day. You'll run our social presence, keep the blog full of content people actually want to read, and produce a newsletter that logistics leaders look forward to opening. You'll write most of it yourself, polish the visuals in Canva, cut short videos for social, and build a network of voices, inside Flexport and out, who amplify our story.

This is a hands-on job for a strong writer who gets social, has an eye for design, and likes shipping work rather than just planning it.
You will
  • Own Flexport's owned social channels day to day across LinkedIn, Twitter/X, YouTube, Facebook, and Instagram: plan the calendar, write the posts, publish, engage, and report on what's working.
  • Write and edit blog content that turns complex supply chain topics into pieces people finish and share, from thought leadership to customer stories to product updates.
  • Produce our newsletter end to end, from picking the stories to writing the copy to hitting send.
  • Design social graphics and light marketing assets in Canva, staying true to Flexport's brand.
  • Edit short-form video for social, including cutting clips, adding captions, and packaging them for each platform.
  • Build our influencer network on both sides: coach internal experts and executives to post with confidence, and cultivate relationships with external creators and industry voices.
  • Track performance across channels and use what you learn to make the next post, article, and newsletter better.
You should have
  • 5+ years in social media, content marketing, or a closely related role.
  • Genuinely strong writing. You can take a dense logistics topic and make it clear, sharp, and worth reading.
  • Hands-on experience managing owned media channels, including LinkedIn, Twitter/X, YouTube, Facebook, and Instagram.
  • A working command of social best practices across those platforms, from what to post to when and why, and how each channel differs.
  • Basic design editing skills. You're comfortable building clean, on-brand graphics in Canva.
  • Basic video editing skills. You can cut and caption short clips for social without needing a full production team.
  • Comfort managing several channels and deadlines at once, with the ownership to keep them all moving.
  • Bonus: experience building creator or influencer programs, or working in B2B, logistics, or tech.


The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits):

$80,000-$104,000 USD

About Flexport

Flexport is a freight forwarding and customs brokerage company headquartered in San Francisco, California. It was founded in 2013 by Ryan Petersen and has since grown to become one of the leading companies in the industry. Flexport provides a wide range of logistics services, including air and ocean freight, customs brokerage, and supply chain management. The company uses technology to streamline the shipping process and provide real-time visibility into shipments. Flexport is committed to providing high-quality service and has received numerous awards and recognitions for its efforts. The company is also actively involved in the communities it serves, supporting a variety of local organizations and initiatives.
Learn more about Flexport
Size
2,000 employees
Industry
Founded
2013

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