1+ years of quota-carrying experience in software or technology sales, SaaS implementation, mobile apps, or cloud software.
Functional knowledge of workforce management solutions, accounting software, HR systems, and payroll applications.
Strong technology acumen with the ability to quickly learn new tools and systems.
Proven ability to build strong relationships with external customers.
Excellent verbal and written communication skills, capable of managing meetings effectively.
Strong organizational and time management skills.
Bachelor's degree or equivalent combination of education and experience.
Responsibilities
Manage a high volume of inbound leads for businesses with 21 to 200 shift workers.
Conduct effective discovery calls, product demos, and presentations to showcase product value.
Achieve revenue quota targets and manage the entire sales process from initial contact to closing.
Maintain CRM and pipeline hygiene, providing weekly bookings forecasts to leadership.
Become a product expert, delivering demos and guided trial experiences to prospects.
Engage in ongoing professional training focused on product knowledge and sales skills.
Collaborate with Customer Success and Care teams to ensure smooth customer onboarding and training.
Benefits
Ongoing professional training and development opportunities.
Collaborative work environment with peer Account Executives.
Opportunity to provide feedback and insights to leadership and cross-functional teams.
Access to a strong, innovative, and passionate work culture.
Full Job Description
What You'll Do
As an SMB Account Executive, you will be working with business owners, scheduling managers, and operations professionals to help solve challenges surrounding labor management. You'll qualify their fit for Rippling's products and help them realize value through discovery conversations, product demos and testing periods. You'll develop a keen understanding of labor management across multiple industries and will display a strong problem solving ability to map our flexible solution to their specific needs. You will also explore interest and fit of Rippling's broader product suite including Payroll, HR, Spend and more. In this role you will:
Manage a high volume of inbound leads for buyers with 21 to 200 shift workers. Conduct effective discovery calls, product demos, and presentations that showcase the value of Rippling's products.
Achieve revenue quota targets and handle all aspects of the sales process, from initial contact to closing deals
Qualify opportunities for Rippling's products and engage cross-functional team members to help sell
Maintain good CRM and pipeline hygiene to manage a pipeline of deals and follow-up activity. Provide weekly bookings forecasts to leadership
Become a product expert providing demos and guided trial experiences to prospects
Participate in ongoing professional training and development focused on product knowledge and sales skillset
Present your results and your business to leaders and peers on a recurring basis
Partner with our Customer Success and Care teams to ensure a positive experience through the customer's smooth transition to training and onboarding
Work collaboratively with peer Account Executives in sharing best practices
Share feedback and insights with Sales leadership and cross-functional teams including Marketing and Product in pursuit of continual improvement
Who You Are
You are a rare combination of talents including technology acumen, business comprehension, and the ability to communicate seamlessly with prospective customers. You are curious, dependable, resourceful, and get joy from going beyond to make customers successful. You are motivated by a strong, innovative, and passionate work culture and are constantly searching for ways to improve, inspire others, and add value.
Experience and Skills Needed
1+ years of quota carrying-experience in software or technology sales, SaaS implementation, mobile apps or cloud software
Functional knowledge of workforce management solutions, accounting software, human resources systems and payroll applications
Technology savvy and ability to quickly learn new things
Proven ability to collaborate and build strong relationships with external customers
Excellent verbal and written communication skills, including the ability to manage meetings
Excellent organizational and time management skills
Bachelor's degree or any equivalent combination of education, experience, and/or training required
Experience in the software or technology industry, preferably with SaaS industry experience (nice to have)
Experience with HubSpot (nice to have)
Experience with working with technology companies (nice to have)
Compensation: $160,000 OTE
About Rippling
Rippling is a technology company that provides a platform for managing human resources. The company's platform includes tools for onboarding new employees, managing payroll and benefits, and tracking time off. Rippling was founded in 2017 by Parker Conrad, who previously founded Zenefits. The company is headquartered in San Francisco, California.
