This is for a hybrid role in Austin, TX.

Position Summary

We are looking for an experienced SRE - Site Reliability Engineer to work with our North American Team. Your responsibility will be to help design and build tools and infrastructure that we use to support our teams and our customers. These tools will have to scale with our growing platform and customer base,and will drive operational excellence for the companys globally distributed network. The person taking this role will have input in decisions that will have a major impact on the infrastructure and how we serve our customers. As an SRE in the ICO organization, you will work with yourteam solving problems, supporting and optimizing the infrastructure programmatically. You will work with your team to improve the overall availability, reliability, performance, and security of the infrastructure under control.

Special Position Requirements

Work Schedule: Monday to Friday with on-call work over some weekends

Work Travel: Domestic and international travel will be required from time to time to meet with colleagues, attend conferences etc etc.

While we have some flexibility about our working locations it is important that we meet face to face from time to time to properly build relationships and get to know each other. Therefore you may be required to travel internationally up to 5 times a year for department conferences, team meetings or group working sessions. You will also be required to attend your registered Thales / Imperva office. A few times a week to work directly with colleagues.

Key Areas of Responsibilities

 Work with other teams across the company to build and deploy infrastructure that supports our platforms.
 Apply SRE core tenets of measurement (SLI/SLO/SLA), eliminate toil, and reliability modelling
 Establish metrics for data-driven decisions to increase availability, reliability, and velocity
 Build and maintain, and evolve SLO and SLI network/system/application baselines
 Assist with go/no go preplanning, verification/validation, and review of existing and new product/services
 Proactively analyse data and test the integrity of network/systems to ensure production applications and services are operating optimally
 Work with internal customers as needed to troubleshoot and resolve business affecting issues
 Participate in escalations, incident response, RCAs, and postmortems
 Participate in 24x7 on-call rotation

Basic Qualifications

 At least 5 years of professional experience within a cloud/web/CDN scale infrastructure
 Experience with Python and Go. C/C++ a plus
 Expert knowledge of Linux systems, network programming and protocols TCP, UDP, DNS, TLS/SSL, HTTP
 Experience with BGP and Anycast routing is a plus
 Experience with DevOps principles and concepts such as Infrastructure as Code (Ansible/Saltstack), CI/CD (Gitlab, Jenkins, Git), monitoring
and visualization (Prometheus, Grafana)
 Experience with big data technologies such as NoSQL/RDBMS, Redis, ElasticSearch, Kafka
 Experience with containers and container management (Docker, Kubernetes)
 Experience analyzing and building data telemetry, modeling, pipelines, UI visualization
 Experience in developing software, troubleshooting, and monitoring large scale distributed systems
 Implement software engineering best practices/standards and software development life cycle
 Working knowledge and experience of Agile software development methodologies
 Outstanding collaboration and communication, and documentation skills with a proven ability to work cross-functionally
 BS/MS in computer science, engineering, or a related technical discipline or equivalent experience

Say HI and learn more about working at Thales

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Thales champions inclusion and we believe diversity strengthens the fabric of our culture. Thales is an Equal Opportunity Employer, including disability/veterans.

If you need an accommodation or assistance in order to apply for a position with Thales, please contact us [email protected].

The reference Total Target Compensation (TTC) market range for this position, inclusive of annual base salary and the variable compensation target, is between

This reflects how companies in a similar industry and geographic region generally pay for similar jobs. This range helps the Company make pay decisions as one data point among many. Where a position falls within this range is also dependent on other factors including 6 but not limited to 6 the employees career path history, competencies, skills and performance, as well as the companys annual salary budget, the customers program requirements, and the companys internal equity. Thales may offer additional benefits and other compensation, depending on circumstances not related to an applicants status protected by local, state, or federal law.

(For Internal candidate, if you need more information, please raise HR request through )

Thales provides an extensive benefits program for all full-time employees working 30 or more hours per week and their eligible dependents, including the following:

Elective Health, Dental, Vision, FSA/HSA, Voluntary Life and AD&D, Whole Group Life w/LTC, Critical Illness, Hospital Indemnity, Accident Insurance, Legal Plan, Identity Theft, and Pet Insurance

Retirement Savings Plan after 30 days of employment with a company contribution and a match, and with no vesting period

Company paid holidays and Paid Time Off

Company provided Life Insurance, AD&D, Disability, Employee Assistance Plan, and Well-being Program