3+ years of experience in Site Reliability Engineering (SRE), DevOps, or cloud infrastructure roles, with a preference for startup experience.
Hands-on experience with cloud infrastructure, particularly in AWS, Google Cloud, or Azure.
Proficient in Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
Production experience with container orchestration, notably Kubernetes or ECS.
Experience in building CI/CD pipelines using GitLab or similar tools.
Strong understanding of monitoring and observability practices.
Proficiency in at least one modern programming language like Python, Java, Go, or Ruby.
Responsibilities
Own and scale AWS-based cloud infrastructure using Terraform and IaC.
Build and optimize Elastic Kubernetes Service (EKS) and serverless environments for core payments services.
Design and maintain CI/CD pipelines with GitLab for efficient deployments.
Implement monitoring and observability tools to ensure high uptime and rapid incident resolution.
Automate infrastructure and operational processes to enhance delivery speed.
Collaborate with application engineers to improve system performance and reliability.
Lead incident response efforts and facilitate postmortems for continuous improvement.
Benefits
Comprehensive health benefits package.
Unlimited paid time off.
Paid parental leave.
Fun and flexible working environment.
Commitment to investing in employee development and culture.
Full Job Description
Who we're looking for
We're looking for a proactive, hands-on Site Reliability Engineer who thrives in building and scaling cloud infrastructure in fast-moving startup environments. You're someone who enjoys owning systems end-to-end - from infrastructure design to production reliability - and partnering closely with engineers to ship secure, scalable payment platforms. You bring a strong technical foundation, a problem-solving mindset, and a passion for automation, performance, and continuous improvement. If you're excited about making a real impact in fintech, and helping shape SRE practices as the company grows, you'll feel right at home at Rainforest.
What are some of the high-impact opportunities you'll tackle?
Owning and scaling Rainforest's Amazon Web Services (AWS)-based cloud infrastructure using Terraform and infrastructure-as-code (IaC) orchestration
Building, operating, and continuously improving Elastic Kubernetes Service (EKS) and serverless environments that support our core payments services
Designing and maintaining modern CI/CD pipelines with GitLab to enable fast, safe deployments
Implementing and evolving monitoring, alerting, and observability to ensure high uptime and quick incident resolution using tools like OpenTelemetry, Prometheus, and New Relic
Automating infrastructure and operational processes to eliminate manual work and accelerate delivery
Working side-by-side with application engineers to improve system performance, reliability, and scalability
Leading incident response efforts, conducting postmortems, and driving continuous improvement
Helping to define and roll out SRE best practices, including SLIs, SLOs, and error budgets as the company scales
Optimizing for cost, security, and compliance in a regulated fintech environment
Supporting and scaling Postgres database infrastructure using AWS RDS offerings (Global Aurora)
This opportunity is for you if you have / are:
3+ years of experience in SRE, DevOps, or cloud infrastructure roles (startup or high-growth experience a plus)
Passion for building reliable systems that scale with the business
Strong hands-on experience with cloud infrastructure (AWS, Google Cloud, Azure)
Deep experience with IaC using tools such as Terraform, OpenTofu, Terragrunt, and CloudFormation
Solid production experience with container orchestration (Kubernetes, ECS)
Experience building CI/CD pipelines using tools like GitLab and GitHub Actions
Strong understanding of monitoring and observability principles and design and providing dashboards, visualizations and alerts
Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby).
Bachelor's degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines is preferred
We offer a comprehensive health benefits package, unlimited paid time off, paid parental leave, a fun and flexible working environment, and continuously invest in our people and our culture.
