TikTok

Site Reliability Engineer - Compute Platform

TikTok$148K — $368K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Engineering, or related field.
  • Deep understanding of Linux, networking, and databases.
  • Experience with big data technologies like ClickHouse, Hadoop, and Spark.
  • Strong coding skills in a programming language (Python, Shell, Java, Go).
  • Excellent problem-solving and critical thinking abilities.

Responsibilities

  • Ensure reliability of major TikTok data warehouse products and services.
  • Uphold Service Level Agreements by monitoring and responding to outages.
  • Optimize service performance by identifying bottlenecks and collaborating with teams.
  • Lead incident management and resolution efforts with cross-functional coordination.
  • Automate infrastructure processes to enhance service quality and efficiency.
  • Collaborate with product and development teams to enhance software reliability.
  • Conduct capacity planning to forecast infrastructure needs based on trends.

Benefits

  • Access to medical, dental, and vision insurance from day one.
  • 401(k) savings plan with company match.
  • Paid parental leave and disability coverage.
  • 10 paid holidays and 10 paid sick days per year.
  • 17 days of Paid Personal Time with increasing accruals.
Full Job Description
Responsibilities

Team introduction Our Compute Platform SRE team supports all Big Data services and products across the company. We are a newly established team and waiting for talents like you to shape the team's future together. We are responsible for the reliability of all the company's major data warehouse products, services, and query engines. We serve business needs across domains within TikTok. We look forward to welcoming you to the team. Responsibilities: - Responsible for the reliability of all TikTok's major data warehouse products, services, and query engines, such as ClickHouse, Spark, Presto, Doris, etc. - Uphold Service Level Agreements (SLAs): Ensure that all service level objectives and agreements from ByteDance's Data Platform services are met. Respond promptly to any system outages or issues. - Continuous Performance Optimization: Analyze service performance and reliability patterns to identify potential performance bottlenecks. Implement proactive measures to prevent service disruptions. Work with development teams to optimize application performance, ensuring that services run efficiently and that resources are utilized effectively. - Incident Management: Lead efforts to troubleshoot and resolve service incidents and postmortems. Coordinate with cross-functional teams to manage and mitigate service-impacting events. - Infrastructure Automation: Automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality. - Collaboration: Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle. - Capacity and Demand Planning: Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives. - Stay Updated: Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.

Qualifications

Minimal Qualifications: - Bachelor's Degree or above, in Computer Science, Engineering, or a related field. Passionate about computer science and Internet technology. - In-depth understanding of Linux, computer networking, and databases. Proficient in common SRE/DevOps open-source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes. - Experience or familiarity with open-source or commercial technologies such as ClickHouse, Hadoop, Doris, Spark, Presto and Kubernetes. - Strong coding skills in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc. - Excellent problem-solving skills and the ability to think critically.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $148200 - $368220 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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