OverviewJob Summary
The Site Quality Manager is a key leadership role responsible for establishing and leading all quality assurance and quality control activities at ERMCO’s new transformer manufacturing facility in Waddell, Arizona.
As part of a new plant startup, this leader will help build the site’s quality systems from the ground up, ensuring manufacturing processes, products, testing, and quality practices meet customer requirements, ERMCO standards, and applicable ISO, ANSI, IEEE, and IEC standards.
The Site Quality Manager will lead the site quality team and partner closely with Operations, Engineering, Supply Chain, and enterprise Quality to establish effective processes, solve problems, reduce risk, and build a strong culture of quality and continuous improvement.
This position is on-site in Waddell, Arizona.
Responsibilities
- Build, implement, and continuously improve the siteISO 9001 Quality Management System (QMS), ensuring alignment with ERMCO requirements, customer expectations, and applicable industry standards.
- Lead, coach, and develop the site Quality team, establishing clear expectations, performance measures, and accountability.
- Establish quality processes, inspection practices, testing standards, documentation, and operating routines to support successful plant startup and production ramp-up.
- Drive the Non-Conforming Material (NCM) and corrective/preventive action processes, including containment, root cause analysis, corrective action, and verification of effectiveness.
- Monitorleading and lagging quality metrics and trends, identify potential risks and recurring issues, and lead structured problem-solving efforts to improve performance.
- Lead internal, external, customer, and ISO audits and maintain site readiness for quality and regulatory assessments.
- Partner with Manufacturing, Engineering, Supply Chain, and other functions to embed a zero non-conformances quality aspirational goal into manufacturing processes and resolve product, process, supplier, and customer quality issues.
- Lead continuous improvement efforts utilizing Lean, Six Sigma, root cause analysis, statistical methods, and other quality tools to reduce defects, scrap, rework, and variation.
- Partner with ERMCO’s established operations to transfer and align quality standards, testing practices, lessons learned, and manufacturing best practices as the Waddell facility ramps up.
- Build astrong accountability driven and ownership quality culture throughout the site by providing training, coaching, and clear standards that reinforce quality ownership at every level of the organization.
- Serve as the siteVoice of the Customer to all internal functional group members customers, suppliers, auditors, and other external stakeholders as needed.
- Must demonstrate flexibility in scheduling to meet operational requirements, including availability for off-hours support, emergency call-ins, planned shutdowns, and weekend work as business needs dictate.
Qualifications
- Bachelor’s degree in Engineering, Quality Management, Manufacturing, or a related technical field.
- Minimum of 5 years of quality experience in a manufacturing environment, including at least 2 years in a leadership or supervisory role.
- Strong knowledge of ISO 9001 Quality Management Systems, audit requirements, corrective action, NCM, root cause analysis, and continuous improvement.
- Demonstrated experience leading quality improvement initiatives and delivering measurable improvements in manufacturing performance.
- Strong understanding of manufacturing processes, inspection, testing, process control, and quality metrics.
- Proven ability to build, coach, and develop quality teams and influence quality performance across manufacturing operations.
- Strong analytical and structured problem-solving skills with the ability to use data to identify trends and drive corrective action.
- Excellent communication and cross-functional leadership skills with the ability to engage effectively across all levels of the organization.
- Ability to manage multiple priorities and adapt quickly within a fast-paced, evolving manufacturing environment.
- Experience with a new plant startup, facility expansion, production ramp-up, or development of a new QMS strongly preferred.
- Experience in transformer manufacturing, electrical equipment, or a related industrial manufacturing environment preferred.
- Knowledge of applicable ANSI, IEEE, and IEC standards preferred.
- Quality certifications such as ASQ Certified Quality Engineer (CQE), Certified Manager of Quality/Organizational Excellence (CMQ/OE), or Lean Six Sigma Green/Black Belt preferred.
Let’s Build the Future Together
At ERMCO, you’ll have the opportunity to do more than manage an established quality system. You’ll help build the quality foundation for a new manufacturing operation, develop a team, establish processes and standards, and influence how quality is embedded into the Waddell facility from day one.
Join ERMCO and TRANSFORM Your Career.
Job LocationsUS-AZ-Waddell