7+ years in fulfillment, logistics, or warehouse operations, preferably high-volume.
3+ years in a managerial or site lead role.
Strong background in labor planning, staffing, and cost control.
Proven track record in achieving throughput, quality, safety, and service-level goals.
Comfortable working on the warehouse floor and onsite daily.
Ability to make decisions under pressure and develop scalable processes.
Responsibilities
Lead the site launch, including hiring, training, and workflow design.
Oversee daily operations for inbound receiving, picking, packing, shipping, and returns.
Manage site performance metrics including throughput, quality, safety, and labor efficiency.
Develop standard operating procedures and training programs for scalability.
Hire, coach, and develop warehouse leads and associates.
Collaborate with robotics and product teams to enhance automation in workflows.
Drive continuous improvement initiatives using Lean methodologies.
Manage the site budget and labor planning.
Benefits
Opportunity to launch and lead a new fulfillment center from inception.
Potential career growth toward a Site General Manager role.
Direct collaboration with Cytronic's leadership and technical teams.
Equity options and unlimited PTO.
Comprehensive health, dental, and life insurance.
Full Job Description
Site Operations Manager (Launch) - Los Angeles
Los Angeles, CA | On-site | Full-time
Cytronic is opening a new automated fulfillment center in Los Angeles and is hiring a hands-on Site Operations Manager to lead the launch and run the site from day one.
You'll build the team, establish daily operating routines, and own performance across the facility powered by robotics, automation, and Cytronic's in-house warehouse management system (WMS). As order volume grows, you'll scale the operation to multiple shifts, with the potential to move to 24/7 coverage. What You'll Do
Lead the site launch, including hiring, training, workflow design, and go-live execution.
Run daily operations across inbound receiving, picking, packing, shipping, and returns.
Own site performance across throughput, quality, safety, labor efficiency, and cost.
Build standard operating procedures, training programs, and operating standards that can scale across shifts.
Hire, coach, and develop warehouse leads and associates.
Partner with the robotics and product teams to improve how automation fits into daily warehouse workflows.
Drive continuous improvement using Lean methods such as 5S, Kaizen, and standard work.
Manage the site budget, labor planning, and controllable spending.
What We're Looking For
Must-haves
7+ years in fulfillment, logistics, or warehouse operations. High-volume experience is preferred.
3+ years leading operations as a manager or site lead.
Strong experience with labor planning, staffing, and cost control.
Track record of meeting throughput, quality, safety, and service-level goals.
Comfortable working on the warehouse floor and being onsite daily.
Able to make decisions under pressure and build processes as the site scales.
Nice-to-haves
Experience launching a new site or scaling warehouse operations quickly.
Experience with warehouse automation, robotics, or automated storage and retrieval systems (ASRS).
Experience with Lean or continuous improvement.
Familiarity with warehouse management systems and operational dashboards.
Why Join
Launch and lead a new fulfillment center from day one.
Grow toward a Site General Manager role as the operation scales.
Work directly with Cytronic's leadership, robotics, and product teams.
Receive equity, unlimited PTO, and health, dental, and life insurance.
Help define the operating practices Cytronic can use at future sites.
