About the RoleWe are seeking a Site Operations Manager to lead the deployment and operation of autonomous construction technology on partner construction sites. This role is responsible for ensuring successful site launches, safe operational performance, and strong partner relationships from early planning through project completion.
This role goes beyond traditional site operations-it includes the
end-to-end customer operational experience, including
hands-on customer training to operate autonomous systems and
ongoing operations throughout the lifecycle of the project.
The Site Operations Manager acts as the operational point of contact for the partner site project management, while coordinating closely with engineering, partnership, and operations teams to deliver safe, efficient, and high-quality site operations.
What You'll DoDeployment & Site Operations- Contribute to early-stage site assessments and operational feasibility reviews.
- Define work plans including scope and operational requirements.
- Plan and execute deployments across multiple partner sites
- Coordinate onsite launch readiness across engineering, fleet, and site teams
- Lead onsite setup, workflow validation, and safety alignment
- Own site launch and transition into steady-state operations
- Oversee daily operations to ensure safe, reliable performance
- Run regular operational check-ins with partners
- Capture field insights to inform product, engineering and operational improvements
- Manage project closeout, reporting, and post-deployment learnings
Customer Robot Operation Experience- Manage the customer lifecycle from launch through steady-state operations.
- Lead structured training and support for new partners, ensuring alignment on workflows, expectations, safety and success criteria.
- Translate complex robotic systems into clear, practical operating instructions.
- Certify that partner site management and operators are fully trained and confident prior to and after launch.
- Partner with internal stakeholders to incorporate field learnings into training materials and workflows.
- Build strong, trust-based relationships with partner teams to drive long-term success and adoption.
What Success Looks Like- Safe, on-time deployment of autonomous operations
- Customer teams independently operating robotic systems with confidence
- Strong onboarding experience with fast time-to-productivity
- High customer satisfaction driven by training, support, and engagement
- Strong partner relationships and clear communication
- Continuous improvement of partner training and deployment processes
What We're Looking ForRequired- Experience managing operations in construction or industrial environments
- Strong project management and operational planning skills
- Experience leading cross-functional initiatives with engineering and field teams
- Excellent communication and partner management skills
- Experience training customers and customer support in an operational setting
- Comfortable working in dynamic, fast-changing environments
- Willingness to travel 70%+ and work from customer sites
Located in surrounding Austin areaPreferred- Background in autonomy, robotics, or advanced construction technology
- Familiarity with construction tool Propeller Aero
- Experience launching new operational programs or deployments
- Experience building training programs, manuals, or playbooks
- Familiarity with customer-facing tools or operational platforms
Why This Role MattersThis role is critical not just for deploying technology, but for ensuring customers can
successfully adopt, operate, and scale it. Your ability to train, onboard, and support partner teams will directly determine deployment success and long-term growth.
Our roles are often flexible. If you don't fit all the criteria, or are in another location (especially one where we have an office like SF or NY) please apply anyway! We'd love to consider you.
