Minimum one year of operations management experience
Proficient in Microsoft Office and company-specific systems
Valid driver's license for essential driving duties
Completion of site and equipment training before restricted tasks
Responsibilities
Train and develop onsite personnel in procedures and expectations
Coordinate daily labor coverage and workflow priorities
Monitor productivity, quality, safety, and equipment performance
Maintain customer relationships and respond to operational concerns
Investigate site issues and develop corrective actions
Review reports and communicate variances
Notify leadership of labor, safety, and employee-relations concerns
Benefits
Biweekly pay, on time, every pay period
Daily Pay option for early access to earnings
Paid Time Off (PTO)
Three medical plan options with premiums starting at $28.75
Health Savings Account with up to $750 annual contributions
Prescription drug coverage starting at $10 for generics
Dental plans with 100% preventive care coverage
Vision coverage with $10 eye exams and $150 frame allowance
401(k) with up to 4% employer match
Access to a Financial Wellness Consultant
Employee Assistance Program for confidential support
MetLife Legal and Identity Theft Services
Pet insurance through ASPCA
Employee discounts on purchases and travel
Dell Employee Purchase Program discounts
Full Job Description
Job Summary:
Manage daily operations and administrative responsibilities at an assigned Services location. Coordinate employees, customer requirements, safe workflows, inventory controls and operating results for the site's approved reusable-asset, warehouse or other supply chain services.
Job Details
Department: Site Operations
Location: Dallas, TX (UAC site)
Reports To: Regional Manager
Employment Type: Regular Full-Time
FLSA Status: Salaried Exempt
Schedule: Day; hours vary by assignment
Travel: As required by assigned duties
Pay: $85,000 to $85,00 annual, paid biweekly
Essential Functions
Train and develop onsite personnel in approved procedures and the site's operating expectations.
Coordinate daily labor coverage, priorities and workflow to support quality and service commitments.
Monitor productivity, quality, safety and equipment performance and act on identified problems.
Maintain customer relationships and coordinate timely responses to operating concerns.
Investigate site issues, develop practical corrective actions and escalate matters outside assigned authority.
Review operating and administrative reports, communicate variances and follow agreed actions.
Notify regional or functional leadership of material labor, safety, security, customer and employee-relations concerns.
Partner with HR and Risk to administer company policies fairly and consistently.
Conduct assigned compliance, site and inventory audits and document corrective actions.
Occasionally handle and move pallets during site or inventory audits and approved operational support, using trained handling methods and appropriate mechanical or team assistance.
Qualifications
Education: Bachelor's degree preferred.
Experience: At least one year of operations management experience.
Computer Skills: Proficiency with Microsoft Office and the company systems used for site, inventory, labor and performance reporting.
Certifications & Licenses: A valid driver's license is required only for essential assigned driving duties when the requirement is lawful for the position. Complete applicable site and equipment training before undertaking restricted tasks.
Key Competencies
Team development and communication
Operational judgment and problem solving
Customer service
Inventory and record accuracy
Safety awareness and consistent policy application
Other Requirements
Communicate with employees and customers, maintain confidential records and comply with site access and safety rules.
Equipment operation is limited to trained and authorized personnel.
Meet the safety, quality, accuracy, service, productivity and documentation standards established for the assigned site, customer and work process.
Benefits
Pay and Time Off
Biweekly pay, on time, every pay period
Daily Pay option, so you can access your earnings before payday
Paid Time Off (PTO)
Health Coverage
Medical: three plan options through Blue Cross Blue Shield, with weekly premiums starting at $28.75
Health Savings Account with company contributions up to $750 annually
Prescription drug coverage with copays starting at $10 for generics
Dental: MetLife plans starting at $5.76 per week, with 100% preventive care coverage
Vision: $10 eye exams and a $150 frame allowance through Superior Vision by MetLife, starting at $1.46 per week
Flexible benefit options so you can build a plan that fits your budget
Retirement and Financial Support
401(k) with up to a 4% employer match, eligible the first of the month after 90 days
Access to a Financial Wellness Consultant
Employee Assistance Program offering free, confidential support for work stress, grief, legal and financial questions, and more
Additional Perks
MetLife Legal and Identity Theft Services
Pet insurance through ASPCA
LifeMart employee discounts on everyday purchases plus travel, electronics, and entertainment
Dell Employee Purchase Program discounts for personal use
Physical Demands & Work Environment
Use a computer and review site records, with periods of stationary work and communication.
Move through warehouse, production and yard areas for operational oversight and audits.
Site work can involve moving equipment, industrial noise and varying temperatures; follow pedestrian routes and required PPE practices.
Occasionally handle and move pallets during audits or approved site support, using appropriate mechanical or team assistance; perform essential functions with or without reasonable accommodation.
The Company considers reasonable accommodations as required by applicable law. Actual duties, work conditions and site-specific demands guide an individualized assessment.
