Site Manager - KURE & Custodial Civil Services (CCS)

Location: Spokane, Washington

Type: Exempt

Work Schedule: Full-Time | 7:30 AM – 4:00 PM | Monday - Friday

Compensation: $85,000.00 - $97,750.00 p/year

Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees.

Full-Time benefits of a Site Manager at Tessera include:

• Medical, Dental, Vision, Life & Short-Term Disability Insurance
• Elective 401(k) retirement plan, Tessera will match 0.5% for every 1% up to 6% after 90-days of employment. Funds are subject to vesting.
• Flexible Spending Accounts for both medical and dependent care
• 11 paid holidays, accrual of 10 paid days of vacation at the start of employment, paid sick leave
• Potential shared earning bonus
• Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents
• Professional development, certifications, and training opportunities
• Verizon wireless discount
• Employee Assistance Program (EAP), and an engaging wellness program
• Public Service Loan Forgiveness eligibility for full-time employees

Tessera is seeking an ACCOUNTABLE and CUSTOMER-FOCUSED Site Manager with a professional, positive and can-do attitude.

Typical duties include but are not limited to:

• Provide overall leadership and operational oversight for Tessera's KURE Manufacturing and Custodial Civil Services (CCS) programs, ensuring contract success, customer satisfaction, and operational excellence.
• Serve as the primary point of contact for government customers, including U.S. Border Patrol, the NIOSH Building, USDA Forest Service-Colville National Forest, and the Department of the Interior Bureau of Reclamation.
• Lead supervisors, frontline employees, and subcontractors to achieve performance objectives while fostering a culture of accountability, safety, collaboration, and continuous improvement.
• Direct manufacturing, assembly, warehousing, shipping and receiving, inventory control, logistics, custodial services, and grounds maintenance operations.
• Oversee production planning, workforce scheduling, resource allocation, and workflow management to ensure projects are completed safely, efficiently, and on time.
• Manage contract performance, quality standards, budgets, labor utilization, and operational metrics to achieve customer and organizational goals.
• Drive employee engagement, workforce development, recruiting partnerships, coaching, training, and performance management initiatives.
• Promote and maintain a strong safety culture through proactive leadership, risk management, regulatory compliance, and employee involvement.
• Establish and maintain effective communication and partnerships with customers, employees, vendors, community partners, and internal department
• Analyze operational and financial performance data to identify opportunities for process improvement, cost savings, and enhanced service delivery.
• Ensure compliance with contract requirements, company policies, ISO quality standards, and applicable safety and environmental regulations.
• Lead strategic planning, change management initiatives, and continuous improvement efforts that support long-term operational growth and customer success
• Model and promote Tessera's core values of Integrity, Inclusion, Partnership, Innovation, and Service.
• All Other Duties as Assigned.

Qualifications: 

• Minimum of 5 years of progressive leadership experience in operations, manufacturing, warehousing, logistics, custodial servies, facilities management, production, or a related operational environment.
• Minimum of 3 years of supervisory or management experience leading teams in a fast-paced operational setting.
• Demonstrated experience overseeing multiple operational functions, departments, or service lines.
• Experience managing employee performance, coaching, training, workforce scheduling, and team development.
• Strong understanding of operational planning, workflow management, inventory control, shipping and receiving, logistics, quality assurance, and customer service.
• Proven ability to manage priorities, solve problems, and make sound business decisions in a dynamic environment.
• Experience building and maintaining positive customer relationships.
• Strong communication, organizational, and leadership skills.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, and Teams.
• Valid driver’s license and ability to travel between locations as needed.

Physical Requirements:

Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis. 

• Must be able to lift and/or move up to 40 pounds.
• May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties.
• Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required.
• Must have the perseverance to work effectively under pressure for extended periods of time.

Requirements:

• A valid state driver’s license is preferred with the ability to obtain and maintain coverage by Tessera’s insurance.
• Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: https://www.dhs.gov/real-id.
• Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position.
• Tessera complies with Spokane County's Ordinance C36666 (Ban the Address), your application can include a PO Box, mailing address or another address where you could receive mail if needed. Your physical address is not required as part of the application. If you prefer not to provide anaddress at all as part of the application, please write: "do not wish to provide" in the address line and you can use Spokane, WA 99202 for city, state and zip code.

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To Apply: Visit our website at www.tessera.org to complete an application.

Current Employees: need to log into their Workday to apply through the Jobs Hub. Please reach out to your Recruiter if you need assistance.

Individuals with disabilities are encouraged to apply.

Tessera is here to help you with the recruitment process. 

If you require an accommodation or support, please contact us at

(360) 475-0756 or email recruiting@tessera.org.