Bachelor's Degree in Supply Chain Management, Business, or related field preferred
5-7 years of leadership experience in a warehouse or distribution environment
4 years of supervisory experience required
Experience with Warehouse Management Systems (WMS) and material handling equipment
LEAN and Food Grade experience preferred
Strong analytical skills to identify problems and opportunities
Proficient in Microsoft Office, including Word, Excel, and PowerPoint
Responsibilities
Manage multiple supervisors and hourly associates in a warehouse environment
Plan and execute staffing schedules to meet operational demands
Oversee inbound and outbound loading and unloading of trucks
Maintain productivity, customer service, and safety standards
Train, coach, and develop staff for career growth
Manage revenue and expenses against budget and track KPIs
Communicate objectives, policies, and safety practices to staff
Benefits
Career development opportunities
Collaborative work environment with a focus on operational excellence
Engagement with a Warehouse Excellence team for customer experience
Dynamic and fast-paced work setting
Potential for involvement in strategic labor planning
Full Job Description
Position Description
The Site Leader is responsible for the day to day operations in a fast-paced warehouse environment. This role is responsible for delivering and executing daily and short-term plans to achieve operational and business objectives. Assist the General Manager with all activity within the four walls of a Stord fulfillment center and must provide a strong vision and direction for the team, drive operational excellence, and implement scalable processes to meet business objectives.
What You'll Do:
Manage multiple supervisors and hourly associates in a warehouse or small grouping of warehouses, ranging in size from 30,000-600,0000 square feet per building
Plan, monitor and execute staffing schedules and adjust as needed to ensure proper staffing levels that support operational demands and business objectives
Manage inbound and outbound loading and unloading of trucks while maintaining warehouse organization and inventory accuracy
Maintain productivity, customer service and safety standards on a daily basis
Provide superior customer service and maintain professional and courteous relations with strategic partners
Train, coach, mentor and develop staff to achieve business objectives while providing career development opportunities, conduct performance reviews
Manage revenue and expenses compared to budget; manage and track key performance indicators (KPIs)
Communicate to operations' staff in areas such as: objectives, policies, procedures, safety methods, practices, programs, etc.
Assist in delivering the facility-wide operational budget
Assist Manage recruiting and strategic labor planning
Establish and deliver targets for safety, efficiency, and quality
Develop and deliver comprehensive peak season strategies
Collaborate closely with Stord's Warehouse Excellence team to provide an unmatched customer experience
What You'll Need:
Bachelor's Degree in Supply Chain Management, Business or related field highly preferred
At least 5-7 years of leadership experience in a warehouse or distribution environment; with at least 4 years of supervisory experience required. Preferably with Supply Chain or Logistics
Must have prior experience utilizing a Warehouse Management System (WMS), material handling equipment and/or various storage systems
LEAN experience preferred
Food Grade experience preferred
Ability to deliver excellent customer service and develop mutual benefiting relationships with all partners
Possess a history of growing responsibilities within a warehouse/distribution environment
Ability to identify and understand problems, challenges and opportunities by analyzing and comparing data to reach a beneficial conclusion
Ability to influence change management and operational performance from areas outside of his/her direct control
Ability to write reports, business correspondence and procedure manuals
Ability to plan, organize and manage multiple projects and set priorities
Ability to effectively present information and respond to questions from groups of managers, clients and general public
Ability to read, analyze and interrupt policies and contracts
Must be proficient with Microsoft Office including: Word, Excel and PowerPoint
About STORD
STORD is a cloud-based warehousing and distribution network that provides modern logistics infrastructure for businesses of all sizes. The company's platform connects a network of warehouses across the United States and provides businesses with real-time visibility, control, and optimization of their inventory and supply chain operations. STORD's mission is to empower businesses with the technology and infrastructure they need to compete in today's fast-paced, global economy.
