OverviewWe areseekinga Site Lead to lead Protective Services operations at NASA. This roleis responsible forthe overall management, performance, and continuous improvement of security, emergency management, and control center operations supporting one of the nation's premier research facilities.
As the on-site leader, you will oversee the workforce, drive operational excellence, manage contract performance, and serve as the primary liaison between our organization and NASA leadership. This role is ideal for an experienced security or law enforcement professional with a proven record of leading complex operations, managing large teams, and delivering exceptional customer service in a highly regulated environment.
Responsibilities
- Provide overall leadership, direction, and oversight of Protective Services operations, including security, emergency management, investigations, and command center functions.
- Ensureall contractual performanceobjectives, service levels, and operational requirements are successfully achieved.
- Develop and execute strategic plans, organizationalobjectives, and operational priorities aligned with NASA's mission and contractual requirements.
- Lead continuous improvement initiatives that enhance operational effectiveness, workforce performance, and customer satisfaction.
- Foster a culture of safety, accountability, professionalism, and mission excellence.
- Serve as the primary point of contact and senior company representative for NASA leadership, Contracting Officers (CO), Contracting Officer Representatives (COR), and other government stakeholders.
- Build andmaintainstrong partnerships with customer organizations, law enforcement agencies, emergency management personnel, and community partners.
- Provide executive-level briefings, operational updates, and recommendations to internal and external stakeholders.
- Ensure customer requirements are understood, communicated, and successfully executed across all functional areas.
- Direct and oversee all protective services activities, including physical security, personnel security, access control, emergency preparedness, and incident response operations.
- Ensure compliance with federal, state, local, NASA, and company policies, regulations, and contractual requirements.
- Oversee staffing strategies, workforce deployment, training programs, and performance management initiatives.
- Monitor operational metrics and implement corrective actions tomaintainservice excellence and mission readiness.
- Evaluate emerging risks and develop mitigation strategies to protect personnel, facilities, and critical assets.
- Develop, manage, and administer operating budgets while ensuring responsible stewardship of resources.
- Other duties as assigned
Qualifications
- Bachelor's degree in Criminal Justice, Law Enforcement, Police Administration, Criminology, Security Management, Emergency Management, Public Administration, ora relatedfield.
- Minimum of eight years of progressively responsible leadership experience managing large-scale security, law enforcement, military, or protective services operations.
- Experience supervising or managing armed personnel, including a minimum of ten (10) armed law enforcement officers with federal, state, local, or civilian law enforcement authority.
- Peace Officer Standards and Training (POST) certification.
- Strong knowledge of physical security, personnel security, emergency management, and resource protection principles.
- Familiarity with NASA security requirements, federal regulations, and government contracting environments.
- Ability to obtain andmaintainaSecretsecurity clearance.
- Successfully pass background and drug screening
Knowledge, Skills and Abilities:
- Proven leadership and team-building skills with the ability to motivate and manage a high-performing workforce.
- Strong business acumen, including budgeting, resource planning, and operational management.
- Exceptional strategic planning, problem-solving, and decision-making abilities.
- Excellent verbal and written communication skills, including executive briefings, reports, and presentations.
- Ability to analyze complex information, assess risk, and develop practical solutions.
- Skilled in building collaborative relationships with customers, employees, and stakeholders.
- Proficiencywith Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and other business applications.
- Ability tooperateeffectively in a dynamic, mission-critical environment requiring sound judgment and adaptability.
Estimated Salary/WageUSD $100,000.00/Yr.
