3+ years of experience in mission critical facilities or equivalent equipment experience
Hands-on electrical or mechanical skills with competence in the non-expertise area
Strong knowledge of UPS and cooling systems architectures
Understanding of infrastructure redundancy configurations and risks
Proficiency in Microsoft Office and familiarity with project management tools
Detail-oriented with strong organizational skills
Strong interpersonal and communication skills
Responsibilities
Contribute to daily site operations and modify site operating procedures
Create and manage change management tickets and incident reports
Supervise construction activities and installations as required
Troubleshoot mechanical and electrical systems effectively
Conduct rounds and inspections to detect anomalies
Develop or improve standard operating procedures for site equipment
Support accreditation initiatives like SSAE16 and ISO 27001
Benefits
Comprehensive training programs including DLR Critical Awareness Training
Opportunities for professional development and certifications
Supportive team environment focused on collaboration
Access to advanced technology and mission-critical infrastructure
Potential for career advancement within a global organization
Full Job Description
Job Description
Position Title: Site Engineer II
Your role
The Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager Engineering Operations. The Site Engineer II will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC Systems, Fire/Life Safety Systems, BMS Systems, and CMMS systems. It is expected that the Site Engineer I candidate has expertise in either electrical work or mechanical work and it would be expected that he/she would be competent in the area of non expertise. The responsibilities of the Site Engineer II are: to contribute to the daily site operation, including creation and modification of site operating procedures, contribute to creation of change management tickets, creation of timely incident reporting, site maintenance and repairs/inspections to help ensure Digital Realty's data center operations achieve the highest level of availability.
What you'll do
Gain a complete understanding of the following DLR and site related items:
Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines with good accuracy.
Equipment nomenclature standards and equipment locations
Facility drawings and equipment specifications
Equipment sequence of operations (SOO's), standard operating procedures (SOP's), and emergency operating procedures (EOP's).
Customer SLA's and engineering specific lease obligations critical to data center operations.
Facility top 20 EOP's.
BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends
DLR event management, event escalation, and incident reporting procedures
Computerized Maintenance Management System (CMMS), including the ability to create, edit, implement, and close change management work orders.
Create/edit/resolve/close incident reports following a site incident
Maintenance and Operations Standards
Digital Realty's Environmental and Occupational Health and Safety standards
Gain a complete understanding of all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
Supervision of construction activity and installations as required.
Ability to be the executor in the site specific change management processes including the creation of Method of Procedures (MOPs) for low risk preventative maintenance and repairs as well as the oversight of those maintenances as they are carried out.
Ability to effectively troubleshoot site mechanical and electrical systems.
Ability to respond to unplanned events without immediate supervision.
Ability to efficiently complete rounds/inspections and to detect anomalies during those rounds.
Develop or improve SOPs for site specific equipment.
Gain a good understanding and knowledge of the local customers business and datacenter operation.
Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
Complete DLR Critical Awareness Training
What you'll need
At least 3 year of experience in mission critical facilities operating / engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site. (UPS, HVAC, generators, fire/life safety systems).
Hands-on electrical or mechanical skill and competence in the area of non-expertise (for example, electrical expertise with mechanical competence, or vice-versa).
Strong knowledge of various UPS Systems and architectures.
Strong knowledge of various cooling systems and architectures.
Strong understanding of infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios)
Strong knowledge of energy efficiency principals.
Strong interpersonal, presentation and communication skills. Ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
Detail Oriented with strong organizational skills
Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad
Basic understanding of emergency situations and escalation processes.
Strong understanding of Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems
Lift and handle up to 50 pounds
Bend, stoop, and stretch as required for placement and retrieval of network devices, materials, or equipment
Work under a raised data center floor
Climb ladders (up to 16 feet) to reach plenum spaces
About Digital Realty
Digital Realty Careers
Joining Digital Realty means becoming part of a dedicated team of professionals who are at the forefront of innovation in the data center industry. Digital Realty, a leading global provider of data center, colocation, and interconnection solutions, offers a variety of job opportunities that cater to a range of skills and experiences.
Explore Job Opportunities
Digital Realty is actively hiring and offers a plethora of positions that cater to both seasoned professionals and those at the beginning of their career journey. The company is committed to fostering a culture of growth and leadership, making it an ideal environment for ambitious individuals looking to advance their careers.
Internship Programs
For those just starting out, Digital Realty’s internship programs provide a robust platform for gaining industry experience and networking with experts. Internships are designed to transform academic knowledge into professional practice, while interns work on projects that drive real business results.
Professional Growth and Development
Digital Realty believes in the continuous professional development of its team members. The company supports career advancement through comprehensive leadership and diversity training programs that are designed to enhance skills and foster an inclusive workplace.
Benefits and Culture
The benefits at Digital Realty go beyond standard employment perks. Team members enjoy competitive benefits packages that support both their professional and personal lives. Moreover, Digital Realty is committed to maintaining a diverse and inclusive culture where every team member feels valued and motivated.
Innovation and Leadership
At the intersection of technology and real estate, Digital Realty stands as a leader in its field. The company encourages innovation and thought leadership, which permeates every project and initiative. Team members are encouraged to think creatively and push boundaries, which is integral to the company’s success and industry leadership.
Applying for a Position
To apply for a position at Digital Realty, candidates should prepare their resume to highlight relevant experience and skills. The interview process is designed to assess not only professional qualifications but also a candidate's fit within Digital Realty’s unique culture. Interested candidates can explore available positions and submit their applications through the Digital Realty Jobs portal.
Stay Connected
Keep up to date with the latest from Digital Realty by following their careers blog. Here, one can find career tips, insider perspectives, and industry-leading insights that can be immediately applied. Digital Realty also offers personalized job alert emails, ensuring that potential candidates do not miss out on exciting and rewarding opportunities.
Join the Digital Realty Team
Search open positions that match your skills and interests. Digital Realty looks for passionate, curious, creative, and solution-driven team players. Explore how far your ambition can take you within a company that prides itself on being a global leader in data center solutions.
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