JOB OVERVIEWXCEL Engineering is seeking a highly qualified SharePoint Administrator to support the Department of Energy (DOE) at the Oak Ridge National Laboratory (ORNL). This individual will serve as the technical lead for SharePoint Online administration and architecture, overseeing the day-to-day management, maintenance, and support of ORNL's SharePoint Online environment. The ideal candidate will ensure the platform's security, reliability, and performance while supporting ongoing improvements and evolving organizational needs.
ESSENTIAL FUNCTIONS- Maintaining the SharePoint Online Platform, integrating app, applications, and features.
- Adding users, controlling access to document libraries, and setting permissions.
- Troubleshooting and resolving SharePoint issues or malfunctions.
- Performing data retrieval and backup procedures to prevent data loss.
- Ensuring sufficient storage space by performing clean-ups and archiving data.
- Reviewing usage and activity reports and making adjustments to ensure optimized user experiences.
- Keeping up to date with SharePoint developments.
- SharePoint systems administration, security, site monitoring, and performance tuning.
- Participate in and support design, architecture, availability, reliability, performance, monitoring, and security
- Understand and focus on deployment of these strategies to ensure optimal use of SharePoint technologies and other collaborative resources within the organization.
- Disaster recovery and planning, change control and configuration management, Fault management and trouble management
BASIC QUALIFICATIONS- United States citizen with the ability to obtain a security clearance.
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Bachelor's degree in Information Systems, Computer Science or equivalent experience
- 3+ years of experience implementing SharePoint solutions for business needs
- Superb collaboration, interpersonal, and communication skills.
- 2-3 years of experience maintaining a SharePoint Online business instance.
DESIRED QUALIFICATIONS- Understand browser-specific compatibility issues across SharePoint technologies
- Strong communications skills; oral and written. Ability to convey ideas to technical and non-technical staff
- Ability to manage multiple concurrent projects
- In-depth analytical, problem-solving, and troubleshooting skills
- Demonstrated aptitude for learning new technologies
- Experience working outside of IT, consulting, developing, and supporting enterprise applications
- Familiarity with ITIL
- SharePoint administration skills, including web part deployment
- Experience with PowerShell for common tasks
- Experience maintaining site collections, document libraries, and permissions within SharePoint Online
- Self-starter who can perform at a high level with minimal supervision
- Strong attention to detail while working in a diverse team environment
- Knowledge of SharePoint tools, including ULS Logs, workflows, and SharePoint forms for tasks.
- Knowledge of Power Automate and Power Apps use in the SharePoint Online environment.
PHYSICAL REQUIREMENTS & ENVIRONMENTAL CONDITIONS - Inside office environment.
- Working on a computer for long periods of time.
- May involve long period of sitting at a desk.
- The work environment is fast-paced and sometimes involves extreme deadline pressures.
OTHER DUTIES This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
