Strong understanding of SharePoint architecture and governance frameworks
Ability to translate customer requirements into functional web solutions
Effective communication skills with diverse stakeholders
Responsibilities
Serve as the primary administrator for the SharePoint environment
Administer and enhance SharePoint sites, libraries, and workflows
Enforce governance standards for site creation and permissions management
Provide Tier I technical support for SharePoint applications
Develop collaborative SharePoint sites and automated workflows
Generate monthly ticketing and usage reports
Support migration efforts to Microsoft 365 and SharePoint Online
Benefits
Onsite position at Ft. Belvoir, VA
Opportunity to work with Government leadership and multiple organizations
Engagement in a mission-focused environment
Access to advanced Microsoft 365 tools and technologies
Professional development through training and documentation creation
Full Job Description
The SharePoint Administrator provides technical support in administering, updating, and maintaining the CIO and DCS G-6 SharePoint environment in support of Army business systems. This position also supports Microsoft 365, data visualization, knowledge management, and records and information management activities to help the organization manage, organize, locate, track, report, and present information maintained within SharePoint and other authorized information repositories.
The Administrator works directly with Government leadership, Site Owners, information owners, and end users to define requirements, implement changes, maintain governance standards, and ensure content accuracy and system performance. This role reports to the Site Lead and Program Manager. This is an onsite position at Ft. Belvoir, VA.
Key Responsibilities:
SharePoint Administration and Governance
Serve as the primary administrator for the CIO and DCS G-6 SharePoint environment.
Administer, maintain, and enhance SharePoint sites, libraries, lists, permissions, metadata, workflows, and content-management structures.
Maintain, update, and ensure accuracy of homepage, documents, and site content.
Enforce governance standards for site creation, permissions management, and content lifecycle.
Maintain HUB site permissions and role-based access controls.
Ensure CAC authentication and compliance with Army business system security requirements.
Adhere to Standard Development Life Cycle (SDLC) processes and applicable web policies.
Technical Support and Ticket Resolution
Provide Tier I maintenance and technical support for approved applications.
Respond to and resolve SharePoint-related help desk tickets daily.
Track, document, and formally manage site change requests.
Provide troubleshooting support for user access, site functionality, and content updates.
Generate and submit monthly ticketing reports.
Content Management and Modernization
Work directly with customers to define SharePoint requirements and translate them into site design, structure, and functionality.
Develop collaborative SharePoint sites, lists, libraries, and workflows.
Develop SharePoint-based tracking solutions and automated workflows supporting records, correspondence, information requests, suspenses, and organizational business processes.
Develop and maintain Power BI dashboards, reports, metrics, and data visualizations using authorized organizational data to support leadership visibility, workload tracking, records management, and other mission requirements.
Leverage Power Automate and other Government-approved Microsoft 365 capabilities to support workflow automation and information visibility.
Support records and information management activities consistent with applicable Army, DoD, and NARA records-management requirements.
Assist with organizing, indexing, categorizing, searching, retrieving, and compiling electronic records from SharePoint and other authorized repositories.
Support records searches associated with FOIA requests, including locating and organizing potentially responsive records, maintaining request and status tracking information, documenting search activities, and preparing records for review by authorized Government personnel.
Support document libraries, metadata structures, retention organization, archival processes, records inventories, and disposition-related activities.
Ensure all new web applications conform to approved design and formatting standards.
Test and monitor SharePoint performance regularly.
Conduct regular link verification and coordinate content archival.
Identify and account for Site Owners and provide guidance and training resources.
Support migration efforts to Microsoft 365 and SharePoint Online platforms.
Leverage migration tools and automation where appropriate.
Government personnel retain responsibility and authority for official FOIA determinations, exemption decisions, redactions, and release of Government information.
Reporting and Deliverables
Maintain homepage and organizational content as required.
Provide monthly homepage usage statistics reports.
Provide monthly ticketing reports using approved systems (Remedy, KACE, AESD, or successor platforms).
Maintain records-management and information-request tracking dashboards showing approved status, suspense, workload, aging, search status, and related metrics.
Develop technical documentation, SOPs, user guides, and training materials related to SharePoint, information management, dashboards, and associated workflows.
Participate in weekly or bi-weekly SharePoint synchronization meetings.
Provide leadership updates as required.
Support backup procedures and restoration of SharePoint environments as needed.
Scope of Support
The SharePoint environment supports hundreds of authenticated Army users across multiple CIO and DCS G-6 entities, including collaborative workspaces, organizational portals, and cross-functional mission systems on classified and unclassified networks.
The Administrator must be capable of supporting multiple organizations simultaneously while maintaining governance, security compliance, and performance standards.
Required Qualifications:
Active Secret Clearance.
Bachelor's Degree in Information Technology, Computer Science, or related field, or a minimum of four years of relevant IT web technology experience.
