Full Job Description
Operations Support Center (OSC) Site Lead to support a federal client's mission-critical systems. The OSC Site Lead provides day-to-day operational leadership for the OSC, serving as the primary point of contact for workforce coordination, service delivery, stakeholder communications, and performance reporting. The successful candidate will bring strong leadership and communication skills, hands-on experience managing help desk operations, and a demonstrated commitment to meeting service-level agreements (SLAs) and delivering high-quality customer support.
We offer flexible work arrangements to support employees while meeting client and program requirements. Relocation assistance is available to eligible candidates who currently live more than 50 miles from the applicable work location in Annapolis Junction, MD.
Active Secret Security clearance required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS148, T4, Band 7
