Full Job Description
Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreements (SLA) are met.
We offer flexible work arrangements to support employees while meeting client and program requirements. Relocation assistance is available to eligible candidates who currently live more than 50 miles from the applicable work location in Annapolis Junction, MD.
Active Secret Security clearance required.
Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS236, M3, Band 7
