WHAT YOU'LL DORestaurant Operations- Lead day-to-day restaurant operations while maintaining consistent standards for food, service, and hospitality.
- Create a warm and welcoming atmosphere through attentive, friendly, professional, and courteous service.
- Act with a sense of urgency and stay engaged in the operation to help drive and protect restaurant sales.
- Stay knowledgeable about the local market and surrounding restaurants, businesses, and hotels.
- Regularly evaluate service standards through company audits and guest and employee feedback.
- Maintain the highest standards of safety, security, sanitation, cleanliness, and overall restaurant appearance.
- Oversee restaurant repairs and maintenance to ensure the facility is operating at its best.
- Utilize basic computer applications and POS systems to support daily operations.
- Drive company standards and expectations throughout day-to-day operations.
- "Inspire, Inspect, and Inform" restaurant team members through consistent, hands-on leadership.
Leadership & Team Development- Develop and support the management team in leading people and maintaining effective systems.
- Provide managers with meaningful and challenging opportunities that encourage continued growth and development.
- Conduct quarterly management evaluations to track performance and development of key leadership skills.
- Develop hourly team members and conduct quarterly staff evaluations.
- Recruit and hire great talent while providing coaching, accountability, and corrective action when needed.
- Develop and implement plans for continuous improvement in restaurant service and operations.
- Lead and support the restaurant's PR, marketing, and sales-building efforts.
- Address performance concerns directly and professionally while recognizing and rewarding strong performance.
- Build and maintain positive relationships with vendors while balancing operational and ownership needs.
- Create a culture of excellence, accountability, and teamwork while inspiring confidence throughout the restaurant.
- Implement efficient and productive systems and processes across all departments, including appropriate staffing levels.
- Ensure compliance with Arizona labor and hiring laws, Department of Health requirements, OSHA standards, and company policies.
Financial & P&L Management- Build a culture of financial responsibility through effective management of sales, labor, waste, breakage, PPA, tip reporting, and overall costs.
- Ensure required financial and operational reporting is completed accurately and submitted on time.
- Establish and maintain proper use of waste sheets, labor proformas, and other financial controls.
- Oversee cash, credit, and other receipts by following company cash-handling and reconciliation procedures.
- Help develop and execute plans to meet or exceed P&L expectations while maximizing efficiency and productivity.
- Hold department managers accountable for their budgets, costs, and financial performance.
- Approve and track spending while ensuring necessary paperwork is completed promptly and accurately.
- Continuously look for opportunities to improve efficiency, productivity, and profitability.
WHAT YOU BRING- Minimum of 5 years of General Manager experience in a service-oriented, fine-dining restaurant environment.
- Strong leadership skills with the ability to develop, motivate, and hold teams accountable.
- Excellent guest service skills with the ability to provide personalized recommendations and create memorable experiences.
- Strong food and beverage knowledge.
- Excellent organizational and time-management skills with strong attention to detail.
- Ability to balance hospitality, team leadership, operational standards, and financial performance.
- Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.
WHAT WE OFFER- $110-$130K Annual Salary + 20% Quarterly Bonus
- 401K Retirement Savings
- Medical/Dental/Vision Insurance
- Growth & Development opportunities
Physical RequirementsThe physical requirements listed below are examples of those of the General Manager may need to perform in order to carry out essential job functions:
- Persons performing service in this position will exert 50 pounds of force frequently to lift, carry, push, pull, or otherwise move objects.
- Ability to work in hot and cold environments.
- This type of work involves a combination of sitting, walking, and standing for periods of time.
Reasonable accommodation may be made to enable a person with a disability to perform the essential functions of this job.
