ServiceNow Sr Developer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Software Engineering

Job Qualifications:

Skills:

Artificial Intelligence (AI), Collaboration, Development, Development Skills, IT Service Management (ITSM)

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

No

Job Description:

We are seeking a highly skilled Senior ServiceNow Developer with deep expertise in the ServiceNow design and development across our ServiceNow platform. The ideal candidate has a strong development background, excellent analytical ability, and hands-on experience with ITSM ServiceNow modules including Now Assist.

Meaningful Work and Personal Impact

As an Sr ServiceNow Developer , your work will directly contribute to the success and stability of our ServiceNow environment. In this role, you will:

• Design, develop, and maintain forms, flows, catalog items, integrations, etc.
• Collaborate with developers, product owners, process owners, and platform engineers to define requirements.
• Support Agile ceremonies and uphold quality assurance throughout the lifecycle
• Adhere to and enforce ServiceNow and OneGDIT best practices.
• Support platform upgrades, patching, and deployments.
• Participate in Agile software development efforts (standups, planning, grooming, estimation) to ensure quality delivery.
• Collaborate with Scrum Masters, Product Owners, and Developers.

What You’ll Need to Succeed

We are looking for candidates with both expertise and a passion for innovation. Requirements include:

Education

• High school diploma required; AA or Bachelor’s degree preferred

Required Skills

• 3 years of experience in prompt engineering, Now Assist and agentic AI.
• 7+ years of ServiceNow development experience within ITSM environment
• Strong understanding of ServiceNow architecture, modules, and platform capabilities
• ServiceNow Certified System Administrator (CSA) or ability to obtain CSA cert within 90 days
• Extensive experience designing forms, UI policies, client scripts, workflows, business rules, integrations, and custom applications
• Familiarity with Agile/Scrum methodologies
• Strong analytical, troubleshooting, and debugging skills
• Excellent communication and documentation skills
• Must be a U.S. person
• Location: Must be willing to work in a GDIT office a minimum of 3+ (three) days per week

Preferred Certifications

• Certified Implementation Specialist – ITSM
• Certified Application Developer - ITSM
• Advanced ITSM certifications a strong plus
• ITIL v4 Certification

The likely salary range for this position is $107,744 - $143,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Hybrid

Work Location:

USA VA Falls Church

Additional Work Locations:

USA AZ Sierra Vista, USA FL Tampa, USA LA Bossier City, USA MD Bethesda, USA NC Durham, USA TX San Antonio, USA VA Herndon

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

 

 

Our Identity Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.