Job Description: Accenture Federal Services is looking for a ServiceNow Functional Lead to lead the collection, synthesis, analysis, and documentation of existing business processes and design of new business processes. You will collaborate with business and technical stakeholders to identify, define, and document detailed product requirements and use cases. You'll also facilitate process redesign, serving as a liaison to the business community while advising on all change aspects.
Responsibilities include:- Day-to-day management of the functional ServiceNow designers and change management team
- Lead Requirement activities
- Lead the functional design activities
Here's what you need:- 5 years of relevant experience leading ServiceNow implementations
- Experience overseeing the planning, execution, and delivery of IT projects, including defining project scope, allocating resources, and monitoring progress
- Experience leading a small team of business analysts
Bonus points if you have:- Experience developing AGILE user stories
- Writing functional test scripts
- ServiceNow certifications such as CSA or CIS-ITSM
Security Clearance:- An active Top Secret security clearance with SCI eligibility is required and must be able to obtain a polygraph
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of
California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:
$146,200-$174,000 USD
